Transport Supervisor

Job Description

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? The Transport Supervisor – Container Operations is responsible for overseeing and coordinating all container transport activities, with a strong focus on port collections, container deliveries, turnaround times, compliance, and operational efficiency. The role ensures the smooth movement of containers from port to customer destinations while maintaining high service levels, safety standards, and cost control.

WHAT WE OFFER:

When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together. Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner.

Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

Key Responsibilities:

Operational Management

• Supervise daily container transport operations and ensure efficient movement of containers from the port to delivery points.

• Coordinate container collections and deliveries in line with customer requirements and booking schedules.

• Monitor truck movements, turnaround times, detention periods, and operational performance.

• Ensure optimal vehicle utilisation and route planning to maximise efficiency.

• Liaise with drivers, planners, customers, depots, shipping lines, and port authorities regarding operational requirements.

• Manage and monitor loading and offloading schedules to minimise delays.

• Ensure all transport documentation is completed accurately and submitted timeously.

Fleet & Driver Supervision

• Supervise drivers and subcontractors to ensure adherence to operational procedures and company policies.

• Conduct driver briefings and ensure all drivers understand daily operational requirements.

• Monitor driver performance, attendance, productivity, and compliance.

• Ensure vehicles are roadworthy and maintenance issues are reported promptly.

• Investigate and report vehicle incidents, damages, and delays.

Compliance & Safety

• Ensure compliance with road transport legislation, port regulations, and company safety standards.

• Monitor adherence to container handling procedures and cargo security requirements.

• Ensure all permits, licenses, and supporting documentation are valid and available.

• Promote a strong safety culture within the transport operation.

Customer Service

• Maintain effective communication with customers regarding delivery updates, delays, and service issues.

• Resolve operational queries and escalate unresolved matters where necessary.

• Ensure customer service standards and delivery commitments are consistently achieved.

Reporting & Administration

• Prepare daily operational reports and KPI tracking.

• Monitor fuel usage, trip performance, and operational costs.

• Maintain accurate transport and fleet records.

• Assist the Transport Manager with operational planning and continuous improvement initiatives.

• Management of delivery management program DMS

• Managing standing and offloading times at various destinations

• Report on billing and billing verification on operational execution monthly

WHO WE ARE LOOKING FOR:

Someone with:

• Grade 12 / Matric.

• Diploma or qualification in Transport, Logistics, or Supply Chain Management will be advantageous.

• Minimum 3–5 years’ experience in transport operations, with strong exposure to container transport and port operations.

• Knowledge of port procedures, container movement processes, and transport compliance requirements.

• Computer literacy in Microsoft Office and transport management systems.

• Valid driver’s license.

Key Competencies and Skills

• Strong planning and organisational skills.

• Ability to work under pressure in a fast-paced operational environment.

• Excellent communication and problem-solving skills.

• Leadership and people management ability.

• Strong attention to detail and operational control.

• Good understanding of transport legislation and safety requirements.

• Good understanding of port operations as well as the lead times provided by port.

• Through understanding of port release and port operations i.e. block releases.

• Knowledge and understanding of Container depot operations.

• Last free day management of containers as well as reporting and management of Free days.

• Supplier management of dedicated transporters.

• OTD management within times allocated and provided.

• Solution driven.

#LI-LS2

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.