Customs Clearance supervisor

Job Description

At Maersk, we are driving the future of logistics by delivering seamless supply chain solutions and operational excellence across global markets. We are currently seeking a skilled and motivated Customs Clearance Supervisor to join our Fulfillment & Logistics Operations team.

About the Role

As a Customs Clearance Supervisor, you will oversee customs clearance operations while leading a team responsible for ensuring efficient, compliant, and timely cargo processing. You will play a critical role in managing day-to-day operational activities, maintaining regulatory compliance, and supporting smooth logistics execution across warehouses and fulfillment operations.

This role requires strong operational expertise, leadership capability, and a customer-focused mindset.

Key Responsibilities

• Supervise daily customs clearance and logistics operations activities.

• Ensure compliance with customs regulations, company policies, and operational procedures.

• Coordinate customs documentation, shipment processing, and cargo clearance activities.

• Monitor warehouse and fulfillment operations including bonded warehouses, inland depots, CFS, and CY facilities.

• Lead and support operational teams to ensure timely task completion and service delivery.

• Resolve operational issues and escalate complex cases when necessary.

• Collaborate with internal departments, customs authorities, and external stakeholders to ensure smooth operations.

• Monitor operational KPIs and drive continuous process improvements.

• Support implementation of operational strategies, policies, and business plans.

• Coach, mentor, and develop team members to enhance performance and operational efficiency.

• Set priorities, allocate workloads, and ensure team productivity.

• Maintain high levels of customer service and operational accuracy.

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Who We Are Looking For

• Previous experience in customs clearance, logistics operations, warehousing, or supply chain management.

• Strong knowledge of customs procedures, import/export regulations, and logistics operations.

• Experience supervising or leading operational teams.

• Strong organizational, problem-solving, and decision-making skills.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Excellent communication and stakeholder management skills.

• Strong attention to detail and operational compliance.

• Proficiency in logistics and operational systems is an advantage.

• Fluent in English.

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What We Offer

• Opportunity to work with a global leader in integrated logistics.

• Dynamic and collaborative work environment.

• Career development and leadership growth opportunities.

• Exposure to international logistics and supply chain operations.

• A culture focused on innovation, teamwork, and operational excellence.

#RPO

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.