Join Maersk as a Specialist in Airoli, India, for a full-time role focusing on operational support and process auditing for key clients. You will work independently to handle customer tenders, perform system processing, and collaborate with international stakeholders in a global logistics environment.
Requirements
No specific degree requirements are stated in the posting.
No minimum years of experience are explicitly stated.
Required to perform transactional activities, system processing, and audits without supervision.
Skills & Responsibilities
System processing: Execute transactional activities, line creation, pricing, and service updates in MARS according to standard operating procedures.
Auditing: Review and audit work performed by team members in Sales to ensure accuracy.
Communication: Respond to inquiries and communicate with stakeholders regarding process issues.
Process improvement: Highlight operational issues and make recommendations to improve procedures.
Potential transition routes: People from customer service, logistics coordination, or administrative roles may bring relevant transferable skills, alongside meeting the operational requirements of this job.
Job description
Understands the customer tender, drafting requirements of Key clients and performs/updates the tasks/steps in the system as illustrated without any supervision. Performs audits of work performed by Team member Sales.
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
Key Responsibilities:
Performs transactional activities/supports activities including service information updates, surcharge updates, line creation and pricing in MARS like to Key clients.
Performs system processing as per defined guidelines/standard operating procedures.
Responds to all enquiries in a timely and accurate manner.
Highlights issues, if any, and requests corrective action from supervisor.
Communicates with stakeholders regarding process issues if required. Makes recommendations and suggestions on how to improve processes and procedures.
What We Offer:
Impact: Your work directly contributes to the success of our global operations.
Opportunity: Ample opportunities for professional and personal growth.
Innovation: Join a forward-thinking team embracing cutting-edge technologies.
Global Exposure: Collaborate with diverse colleagues in an international business environment.
Work-Life Balance: We value work-life balance and offer flexible working arrangements.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
