Process Expert - Sales

Has overall sales responsibility for customer relationships and
As part of the One Team Sales setup, one of the key deliverables is the growth of existing customers along-with Sales support task and commercial activities, for many of these activities/task One Team Sales (OTS ) will need to engage with customers over the phone or by email, also work along with internal/external stake holders and functions to coordinate sales support task/activities

Introduction:

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What we offer:

Impact: Your work will directly contribute to the success of our global operations.
Opportunity: Maersk provides ample opportunities for growth and development, both professionally and personally.
Innovation: Join a forward-thinking team that embraces innovation and cutting-edge technologies.
Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices.
Work-Life Balance: We value work-life balance and offer flexible working arrangements to support our employees.

Requirement:

1. Engage with customers via phone to develop and maintain customer relationships and grow volumes and share of wallet

2. Provide support for Sales administration, and transactional support for sales activities

3. Provide support for the team in terms of email messages and internal cases received from customers, and internal stakeholders like Customer success partners, Sales Reps, Sales Managers, Sales Ops team, Disputes and CX teams.

4. Respond to customers as per the business needs

5. Analyse the various segments to maintain volumes and build further share of wallet

6. Coordinate with internal teams for effective collaboration and deliver solution for the customers’ and segments’ needs

7. Engage frontline sales and other stakeholders effectively for maximum collaboration and quick solution to raised issues

8. Analyse feedback from customers from various channels, to identify areas of improvement and execute solutions effectively

9. Maintaining details in systems related to sales activities and ensuring accurate translation of information in company records.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.