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Maersk • Costa Rica

People Advisor

Employment type:  Full time

Job Description

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Role Purpose

People Services & Operations (incl.Payroll) includes roles working across multiple advisory & administration areas deployed for established HR solutions. Responsibilities include: employment matters; personnel records administration; statistical reporting; rewards program deployment; payroll delivery and compliance; people service support provision; automation of workflows.
Professional stream includes those who are individual contributors with main emphasis on applying technical/discipline knowledge rather than managing people to achieve results – although coaching/mentoring less experienced staff, informal supervisory responsibilities, or overseeing work of other lower level professionals or manage processes and program are common.

The people advisor provides strategic and administrative support to one or more members of the leadership team, enabling them to focus on high-priority objectives. This role is essential for ensuring the smooth day-to-day operations and requires a blend of discretion, organization, proactivity, and strong interpersonal skills.

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Key responsibilities:

Your role as People Advisor will be to solve the HR-related queries of our employees and leaders and make sure their interaction with HR results in a great experience. For this, you will:

  • Own people’s inquiries about HR policies and procedures, understand their needs, investigate options, seek solutions, and partner with other HR colleagues to resolve the inquiries.

  • Ensure adherence and compliance with global and local processes and regulations.

  • Guide and train employees and managers in the new HR systems and service delivery model.

  • Support the delivery of the HR Cycle with administrative tasks related to onboarding, annual performance management, job moves, exit, etc.

  • Collect and work with the feedback from employees and HR colleagues.

  • Maintain and suggest improvements to the knowledge content in the HR portal to increase self-service usage.

What we are looking for:

Saying that you should be service-minded is an understatement: we need you to be passionate about delivering a great employee experience! You have a lot of patience, empathy, and drive to take care of every employee’s query.

As for the skillset and experience, we are looking for:

  • Several years of experience in Human Resources, preferably in multinational companies.

  • Employee and customer service centricity, as well as, great collaboration and communication skills.

  • Solution-oriented, focusing on quality and improvements with good planning and structuring of work.

  • Agility and ability to work in a fast-paced and changing environment.

  • Fluency in English.

  • Experience in Workday would be an asset.

You have been reading so far, we’re are glad to see you are interested. And if you want to use your skills to make a difference, we look forward to hearing from you. Apply now!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Company benefits

Open to part time work for some roles
Open to compressed hours
In house training
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Life assurance
Annual bonus
Referral bonus
Employee assistance programme
Employee discounts
Adoption leave
Private GP service
Buy or sell annual leave
Religious celebration leave
401K
Annual pay rises
Enhanced pension match/contribution
Learning platform
Mentoring
Enhanced maternity leave
Shared parental leave
Women’s health leave
L&D budget
Professional subscriptions
Lunch and learns

Working at Maersk

Company employees:

100,000+

Gender diversity (m:f):

65:35

Hiring in countries

Argentina

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