Lead regional operational execution as the NCE Regional Control Tower Lead for Maersk in Aarhus, Denmark. This full-time role focuses on driving supply chain performance, governance, and continuous improvement for a global customer across Northern and Continental Europe.
Requirements
Solid experience within logistics, supply chain, or customer operations.
Experience coordinating complex operations across teams and stakeholders.
Proficiency in KPIs, performance management, and operational governance.
Fluency in English, both written and spoken.
Experience with Lean, root-cause analysis, and structured problem solving is an advantage.
No specific degree or minimum years of experience are explicitly stated.
Skills & Responsibilities
Operations and Governance: Coordinate complex regional operations and ensure strict adherence to IOPs, customer requirements, and global standards.
KPI and Performance Management: Monitor performance metrics, identify risks, and drive root-cause analysis and corrective actions.
Stakeholder Management: Act as the key link between Regional and Global Control Towers, operational teams, and customer stakeholders to drive accountability.
Continuous Improvement: Use data and insights to foster a proactive, solution-oriented approach to supply chain reliability.
Potential transition routes: People from supply chain manager, logistics operations lead, or account manager roles may bring stakeholder management and operational coordination skills, alongside meeting strong communication requirements.
Job description
Lead the NCE Regional Control Tower for a global customer, ensuring strong operational performance, customer experience, and effective regional execution. Responsible for people leadership, operational governance, KPI and performance management, process adherence, and continuous improvement. Acts as the key link between Regional and Global Control Towers, operational teams, and the customer, driving accountability, proactive risk management, and structured problem solving.
We offer
At Maersk, we are transforming logistics to deliver seamless, reliable, and customer-centric supply chains.
From our Aarhus office, you’ll take a leading operational role in the NCE Regional Control Tower supporting a global customer across Northern and Continental Europe.
You’ll be responsible for driving regional operational performance, governance, and alignment, ensuring strong execution and collaboration across the Regional and Global Control Towers, operational teams, and customer stakeholders.
Key responsibilities
As NCE Regional Control Tower Lead, you will:
Drive regional operational priorities, governance, and execution
Coordinate and provide operational direction across the Regional Control Tower
Monitor KPIs and performance, proactively identifying risks and performance gaps
Drive root-cause analysis and ensure corrective actions are implemented and followed through
Ensure adherence to IOPs, customer requirements, and global standards
Drive alignment across Regional and Global Control Towers, operational teams, and customer stakeholders
Use data and insights to drive continuous improvement and operational reliability
Promote clear ownership, accountability, and proactive escalation across the region
We are looking for
You are a structured and experienced operational profile who is comfortable taking the lead without relying on formal authority. You can create direction, bring stakeholders together, and ensure actions are followed through.
Furthermore, you:
Have solid experience within logistics, supply chain, or customer operations
Have experience coordinating complex operations across teams and stakeholders
Have strong communication and stakeholder management skills
Are comfortable working with KPIs, performance management, and operational governance
Demonstrate strong ownership and the ability to drive execution across functions
Bring a proactive, solution-oriented, and continuous improvement mindset
Experience with Lean, root-cause analysis, and structured problem solving is an advantage
Are fluent in English, both written and spoken
We look forward to your application!
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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