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Working at Maersk

  • Company employees
    100,000+
  • Gender diversity (m:f)
    65:35

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Join Maersk in Chennai, India as an MGF Contract/Rate Management Team Leader on a full-time basis for US shifts. You will lead a team, manage the Lead to Agreement (LTA) process, act as an OTMS Superuser, and drive continuous improvement and testing for deployment.

Requirements

  • Bachelor's degree in commerce, finance, accounting, business administration, or a related field.
  • Relevant experience in contract/rate management, including prior experience leading or supervising a team.
  • Preferred: Exposure to Agile or continuous improvement practices.

Skills & Responsibilities

  • Team leadership: Manage work allocation, performance, capacity planning, coaching, and mentoring to develop team members.
  • Process and rate management: Utilize expertise in Contract/Rate Management and LTA processes to troubleshoot issues and map E2E workflows.
  • Agile and continuous improvement: Apply methods such as sprints, backlog management, retrospectives, Lean, and Kaizen to lead teams effectively.
  • Data analysis and reporting: Pull reports, analyze process flaws, test E2E files, and provide accurate project updates to leadership.
  • Potential transition routes: People from operations supervisory or logstics project management roles may bring transferable leadership and process mapping skills alongside meeting the required contract management background.

Job description

Key Responsibilities:

  • OTMS Superuser in the LTA domain
  • Solution Oriented. Troubleshoot rate related issues and identify process gaps
  • Horizontal stitching of the E2E process, able to understand process maps and create IOP/SOP
  • Lead a team: Project analysis and provide data inputs to colleagues for successful parallel run, testing, and deployment of Oracle TMS for remaining HBDS customers.
  • Testing E2E files, Process Flows, Data flows, and reporting capabilities, and Control effectiveness
  • Should be able to pull reports and analyse process flaws
  • Ensure accurate and qualitative process updates and project updates to the leadership
  • Share feedback to strengthen user experience, process experience, and customer experience outcomes
  • Align & Seek guidelines for KPI’s and process flow directions from the Project team and GPL’s

Key Skills & Competencies:

  • Strong understanding of Contract/ Rate Management and Lead to Agreement (LTA) process execution
  • Proven team management and people leadership skills, including work allocation, performance management, and capacity planning
  • Coaching, mentoring, and feedback skills to develop team members
  • Experience applying Agile and continuous improvement methods (e.g., sprints, backlog, retrospectives, Lean/Kaizen) to lead teams
  • Strong analytical, problem-solving, and decision-making skills, with effective stakeholder and escalation management
  • Change management, conflict resolution, and strong communication skills, including reporting to leadership

Qualification:

  • Bachelor’s degree in commerce, Finance, Accounting, Business Administration, or a related field
  • Relevant experience in Contract/ Rate Management, including prior experience leading or supervising a team; exposure to Agile or continuous improvement practices is preferred

Shift Timings:

  • US Shift

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Apply now
Maersk

MGF Contract/Rate Management Team Leader

Chennai

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