Lead Logistics Customer Experience and Operations Specialist

Job Summary:

We are seeking a proactive FinOps Workflow Process Expert to manage and optimize financial workflows. This role involves collaborating with cross-functional teams, ensuring accurate financial entries are posted, clearing workflow discrepancies, and working closely with vendors to resolve disputes efficiently.

Key Responsibilities:

• Oversee and manage financial workflows, including vendor disputes, invoicing, purchase orders, and cost allocation.

• Ensure accurate financial entries are posted and maintain workflow integrity.

• Collaborate with vendors to identify and resolve disputes promptly.

• Work closely with procurement, finance, and operations teams to streamline processes.

• Identify inefficiencies in financial workflows and drive process improvement initiatives.

• Execute tasks in line with SLAs and adhere to internal controls and audit requirements.

• Ensure compliance with organizational policies, financial regulations, and industry standards.

Required Skills & Qualifications:

• Bachelor’s degree in Finance, Accounting, or a related field.

• Proficiency in financial operations tools and platforms.

• Hands-on experience with SAP ERP systems.

• Advanced skills in Excel, Power BI, or other data analysis tools.

• Strong problem-solving abilities and effective communication skills.

Preferred Skills:

• Experience in FinOps principles and best practices.

• Familiarity with automation tools and process optimization strategies.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.