At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.
We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.
Key responsibilities
Process and maintain landside surcharges related to shipments and modes of transport (MOT), including truck, rail, and all SD movements.
Accurate and timely execution of surcharge filings in AFLS in compliance with FMC and other government regulations.
Identify discrepancies in surcharge filings or application and raise correction requests.
Support timely filings by ensuring all applicable surcharges are captured correctly.
Maintain proper documentation and audit trail for all surcharge-related entries.
Respond to queries related to landside surcharges and provide resolution support.
Ensure compliance with company policies, tariff rules, and SOP guidelines.
Assist in reducing duplicate entries or incorrect surcharge applications.
Provide ad-hoc support for operational requirements and generate reports as needed to support analysis, tracking, and decision-making.
Drive joint initiatives between GSC and Revenue management (ROM/CPM/ROP/IPM) which should help to achieve organization goals and to build a good rapport.
Understand Customer’s requirement and focus on customer/revenue outcome.
High attention to quality - 100% is mandatory.
Identify and prioritize tasks effectively.
Timely reporting to Process Manager on day-to-day team performance and issues
Flexible to do rotational shifts and weekends.
Shift - 12 PM-9 PM (Can be rotational basis business needs)
Required qualification, experience & skills
Graduate in any discipline
Good in communication, process improvement, analytics & convincing skills
Minimum experience of 3 years in this portfolio
Ability to work under pressure - with high sense of urgency.
Detail oriented - ability to perform processes as per pre-defined design.
Good presentation and Microsoft excel skills.
Should be able to analyse / foresee challenges.
General awareness of the practical side of Commercial processes in shipping industry
Expert in understanding short term & Long-term business.
Understand the E2E business along with the required pricing systems.
Understanding of price calculations, surcharge applications, additional costs & booking requirements
Should be able to explain clearly to all stakeholders on exceptions & also if a different approach needs to be taken for route, pricings, etc.
Proficient in accessing AFLS modules since most of the pricing related activities happens in AFLS application.
Understand the SPOT business/logics and contract products to handle the business more efficiently.
Knowledge of PMA & ML.com is an advantage.
Knowledge in Upstream and Downstream processes is preferable to collaborate things in a better way
Should be prolific in error resolution and ability to suggest better solutions.
Exposure of data analytics tools like SAPBI, Dataiku, Databricks, etc. is preferable.
Should have proven experience in successfully executing Global transitions, ensuring effective Governance and seamless execution of the project.
Adherence to timelines proposed or agreed with stakeholders.
Partner with neighbouring processes (Upstream & Downstream)/stakeholders and obtain buy-in for complex and strategic initiatives.
Willing to learn and adapt to new challenges.
Should be prolific in all Microsoft packages like Excel, PowerPoint, MS word, etc.
What We Offer:
Impact: Be part of a team that directly contributes to global operations.
Opportunity: Unlock professional and personal growth through diverse career pathways.
Innovation: Work with a team that embraces technology and continuous improvement.
Global Exposure: Collaborate across geographies and cultures.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
