This opportunity:
We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain. We count on our people to make it happen.
At Maersk, we're not afraid to drive change or reinvent ourselves. As a result of this, our Global Service Center (GSC) in Asia has partnered with Americas region to create a new GSC hub in the Americas based in Mexico City, Mexico and a dedicated GSC satellite center in Santos, Brazil.
These new locations are designed to enhance our customer experience by being even closer to them, facilitating multi-lingual and scalable talent availability, enable standardization of processes all while supporting our customers’ growing needs.
As a Collections Specialist you will gain subject matter expertise, and will have the opportunity to understand overall Shipping industry, AR & OTC process and upstream and downstream process impacts.
We Offer:
We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.
Energizing and pioneering, this is also an environment that keeps you motivated. You’ll be joining a values-led, genuinely diverse, and talented team that is passionate and inspiring, while supporting each other.
We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.
We have a competitive compensation and benefits package. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.
We value the diversity of our talent and will always strive to find opportunities to unfold your potential. We’re proud of that and we see it as a genuine source of strength for building high performing teams.
Key Responsibilities:
Management and collection of outstanding customer accounts. Maintain collections for clients/cluster/BU and ensure timely collection of all invoice types, credit reporting and analysis/review
Monitor, report and escalate customers in breach of credit terms
Manage/Maintain collections for clients/cluster/BU and ensure timely collection of all invoice types
Perform customer analysis on the trending, payments, disputes, on account etc and proactively drive Collections using these information
Follow up or escalate with cash applications, invoicing, dispute, SB Audit, D&D, Sales etc teams on actions pending to ensure timely resolution
Additional functions may be required according to business area needs.
We are looking for:
Bachelors degree in Commerce/Finance/Accounting
Experience in direct customer contact, service, and collections preferred
In-depth understanding of end to end OTC cycle and B2B Collections
Proficient in AR systems and processes • Verbal & Written communication & Soft Skills (Email etiquettes) Advanced English Level
Team Player & Self Motivated Person
Willing to work in a night-shift
If you have been reading so far, we’re glad to see you are interested!
Use your skills to make a difference and join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade! Apply now!
Learn more about us
A.P. Moller-Maersk is an integrated logistics company working to connect and simplify our customers' supply chains. As the world leader in transportation services, we operate in 130 countries and employ around 70,000 people. Learn more about us at: https://www.maersk.com
Maersk is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regards to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
A.P. Moller - Maersk is an integrated logistics company. We go all the way to connect and simplify global trade for a growing world.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
