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Working at Maersk

  • Company employees
    100,000+
  • Gender diversity (m:f)
    65:35

Hiring in

  • South America
  • Central America
  • Caribbean
  • Asia
  • Europe
  • Australia
  • Canada
  • Egypt
  • Kenya
  • United States
  • South Africa

Office locations

Join Maersk, a global leader in trade, as a Senior Specialist - Spanish based in Pasig City, Philippines. This full-time role involves handling inbound and outbound collection calls in Spanish and executing processes on the night shift. You will enjoy a supportive global environment with strong career mobility.

Requirements

  • Graduate of any bachelor's degree.
  • Fluent in both English and Spanish.
  • Willing to work in Pasig City.
  • Amenable to work the night shift.
  • No minimum years of experience stated.

Skills & Responsibilities

  • Spanish communication: Handle inbound and outbound collection calls in Spanish to resolve accounts.
  • Process adherence: Execute tasks according to SLAs, adhere to controls, and follow standard operating procedures.
  • Continuous improvement: Identify process issues and propose ideas for operational improvements.
  • Potential transition routes: People from customer service or collections roles may bring strong communication and problem-solving skills, alongside meeting the language and educational requirements.

Job description

This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

We Offer

Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Key Responsibilities:

  • Executes according to SLA's.

  • Has detailed understanding of processes and SOP's.

  • Adheres to controls.

  • Has ideas for improvements.

  • Informs Supervisor about any process issues.

  • Collection calls - inbound and outbound (Spanish)

Qualifications:

  • Graduate of any bachelor's degree

  • Fluent in both English and Spanish

  • Willing to work in Pasig City

  • Amenable to work the nigh shift

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Apply now
Maersk

Senior Specialist, Specialist - Spanish

Pasig
On-site

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