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Maersk

Incident Advisor

Location:  IN - Mumbai | India
Location flexibility:  Office based
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Job Description

Introduction:

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What we offer:

Impact: Your work will directly contribute to the success of our global operations.

Opportunity: Maersk provides ample opportunities for growth and development, both professionally and personally.

Innovation: Join a forward-thinking team that embraces innovation and cutting-edge technologies.

Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices.

Work-Life Balance: We value work-life balance and offer flexible working arrangements to support our employee.

About the Position:

We are seeking a self-motivated and dedicated professional with a flair of maritime law, to handle the charterparty disputes involving Maersk Chartered fleet. The vacancy will fill a role within Maersk Incident & Claims organization, and is based at Mumbai, India.

This role offers a unique opportunity to further develop a career as a specialist within the area of Defence claims. The position is based in Mumbai, India and will report to Head of Incident Management.

The nature of this profile demands one to be contribute independently whilst managing multiple global stakeholders.

Incident mgmt. – major and shipment

Incident Management - Major and Shipment Incidents

· Manage and coordinate assigned (within the wider Insurance and Incident Management Team) Major Incidents and Shipment Incidents from initial notification through stabilization, investigation and resolution.

· Undertake early assessment to identify potential operational, cargo, vessel, liability, insurance and legal exposures.

· Coordinate with relevant internal functions and external stakeholders to establish an appropriate incident response and claims strategy.

· Retrieve cargo lists and drafting of customer advisories.

· Arrange and coordinate surveyors, experts, correspondents and external counsel where required.

· Support evidence preservation, investigations, surveys, documentation and fact gathering.

· Coordinate incident-related stakeholder communication and ensure timely escalation of significant developments.

Chartered Liability to hull

· Support loss mitigation, recovery opportunities and appropriate allocation of incident-related costs.

· The candidate should be able to handle associated claims under CLH (Charterer’s Liability to Hull).

· Candidate should be able to co-ordinate effectively with Liner operations for operational works and that all matters within the responsibilities are handled expeditiously and with least impact to the Vessels schedule.

· Candidate should be able to negotiate effectively with vendors/Terminal/Stevedores/Vessel Owners and look at opportunity to mitigate Charterers cost & time.

· Candidate should be able to understand the Charter Party and effective bridge the communications with P&I club for claims above the deductible limit.

· Provide effective negotiations and improve the scope of recovery of claims from responsible stevedores/Terminal.

· Provide fast and competent responses to queries from all stakeholders namely Vessel owners, Terminal, and operations.

· Provide feed-back allowing for preventive measures in repetitive/recurring claims situations.

· Participates in continuous improvement opportunities by providing specific feedback on types of issues encountered including trends to issues.

Qualifications

· Graduate with proven experience in managing maritime casualties, cargo claims, maritime litigation

· Sound shipping Knowledge and understanding of operations.

In depth understanding of legal principles underpinning international trade, bills of lading and COGSA.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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Working at Maersk

Office based

A little flex time

Company benefits

Open to part time work for some roles
Open to compressed hours
In house training
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Life assurance
Annual bonus
Referral bonus
Employee assistance programme
Employee discounts
Adoption leave
Private GP service
Buy or sell annual leave
Religious celebration leave
401K
Annual pay rises
Enhanced pension match/contribution
Learning platform
Mentoring
Enhanced maternity leave
Shared parental leave
Women’s health leave
L&D budget
Professional subscriptions
Lunch and learns

Awards & Accreditations

3rd - Best Workplace Culture

3rd - Best Workplace Culture

Flexa awards 2026
Best Workplace Benefits

Top 10 - Best Workplace Benefits

Flexa awards 2026
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Company employees:

100,000+

Gender diversity (m:f):

65:35

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