HR People Advisor

Job Description

The opportunity:

We are looking for a People Advisor in Mexico City.

As People Advisor you’ll play a vital part in our success, you will be responsible for resolving the HR-related queries of our employees and make sure their interaction with HR results in a great experience.

Key Responsibilities:

• Prepare and maintain HR files and Employee’s documentation.

• Own to resolution people’s inquiries received by Phone, Chat, Cases and Face to Face in our different country’s locations, about HR policies and procedures, understand their need, investigate options, seek solutions and partner with other HR colleagues to resolve the inquiries in a reasonable time frame.

• Coordinate and administer onboarding, job moves and offboarding processes.

• Train employees and managers in using our HR tools and systems but also our service delivery model and manage their respective communications.

• Identify, assess, and drive requests for improvements ensuring alignment across teams and regions.

• Ensure adherence to HR procedures, practices, directives, systems, and regulations within an assigned set of countries.

• Manage HR data quality and activities related to it.

• Onboard, guide and support new members of the team.

• Handles documentation. May participate and suggest improvements in document handling or have different Access to documents for specific requirements (e.g., formal complaints, subpoenas, etc).

• Resolves cases and may handle meetings for proper closure within other HR colleagues and stakeholders given the complexity of the cases.

• Use the required established mechanisms to solve different requests from employees and colleagues (case management, system updates, etc) ensuring their correct execution

• Handle employee sensitive information with confidentiality and the highest standards of integrity

What we are looking for:

Saying that you should be service-minded is an understatement: we need you to be passionate about delivering great employee experience! You have a lot of patience, empathy and drive to take care of every employee’s query.

As for the skillset and experience, we are looking for:

• Solid experience in HR tasks as HR Generalist

• Knowledge of legal benefits in Mexico

• Fluency in English

• Experience in Workday or other HR system would be an asset

• Employee centricity

• Great collaboration and communication skills

• Good planning and structuring of work

• Solution-oriented and execution, focusing on quality and improvements

• Agility and ability to work in a fast-paced and changing environment

Join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.