Head of LCL&ECL, GCA

We offer:

The role of GCA Head of LCL&ECL Product offers great opportunity: to grow LCL & E-com Logistics profitably and sustainably, through continual sharpened product capability and at high customer satisfaction within Greater China Area.

Key Responsibilities:

LCL Part:

Lead area LCL product family transformation

• Responsible for area LCL P&L and deliver the target
• Lead and drive area LCL product family roadmap and to actively engage with CEN and regional LCL community
• Be responsible for Area Business Plan success and to actively contribute to APA L&S strategy
• Assure the accomplishment of new product onboarding, proactive support end-to-end issue resolution at customer satisfaction
• Continual drive for additional business opportunities, and responsible to deliver on growth and bottom line
• Develop, engage and motive people, empower team to alternate viable solutions and actively resolve customers’ pain points within stipulated timeframe through product capability building up

Drive area LCL product family growth

• Collect and analyze market intelligence
• Target setting for LCL growth
• Area LCL product Strategy and Direction Setting
• Define growth/segmentation opportunities
• Provide input for LCL tender preparation
• Support commercial teams and provide training and coaching on intermodal products

Develop area LCL product and pricing

• Define Local Value proposition and Differentiators for LCL product family
• Develop new products with continual sharpened capabilities
• Set tariffs according to pricing authority
• Optimize cargo portfolio and corridor mix
• Performance manages LCL in the area

ECL Part:

Responsible for area ECL P&L and deliver the target:

• Accountable for area ECL product budget and rolling forecast
• Responsible for the area ECL P&L
• Grow top line and manage cost to ensure the budget in GP and EBIT are delivered

Build Cross-board ECL product development plan and driver its growth:

• Accountable for the product development in the area, including “what to offer”, product roadmap, capability building, and etc.

• Set and refresh the right product strategy based on the market needs and own capabilities
• Execute and deliver the development plan

Build and grow ECL product capabilities in the Greater China Area：

• Design ECL product based on the market/customers’ needs and on the insights on the market trend
• Determinate right product offerings to respond to market and clients’ demand
• Figure out the capabilities required to fulfil customers’ demand and understand the gaps to fill
• Build and grow the capabilities always in line with the market needs

Grow and effectively manage ECL sales pipeline:

• Ensure sufficient involvement with Sales team to effectively manage pipeline and to improve the win rate
• engage Sales, Delivery and Solution resources to facilitate the pursuit/tendering process
• Review key closed lost opportunities with Sales for lessons and learning

Measurement / success criteria of the position:

• Financial measurement on GP (gross profit) and EBIT
• Business growth in term of revenue and volume
• Capability building in term of product offerings, cost competitiveness, and network, etc.
• Service level and customer satisfaction
• Team building and development

Who we are looking for:

• Entrepreneurship
• Translates customer needs and business opportunities into solutions
• Strong analytical skills and business acumen
• Pricing and P&L capabilities
• Excellent stakeholder management and communication skills
• Very organized, proactive and dynamic
• Proven leadership skills and ability to create followership

Preferred:

• A rich experience in the related industry experience
• P&L owner experience
• Entrepreneurship
• Excellent in communication in both Chinese and English

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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