Export Air Freight Operator

Job Description

At Maersk we have a vision that’s larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain through global end-to-end solutions. We count on our people to make it happen.

At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

As an Air Export Specialist, you will be responsible for the smooth handling of international air freight shipments – from booking to delivery. You will not only ensure punctual and cost-efficient transport, but also that all processes meet the highest quality and compliance standards.

With your expertise in customs and export processes, you will be the central interface between customers, airlines, authorities and internal teams.

Your tasks

• Operational processing & control
• You will plan, book and coordinate air freight shipments with optimal routes, transit times and costs.
• You create and check all export documents (e.g. air waybills, customs documents, customer documents).
• You ensure that all shipments comply with international regulations and customer requirements.
• You will keep track of ongoing shipments and intervene proactively if there are any deviations.

Customer service & communication

• You will be the first point of contact for your customers in air freight export.
• You will provide them with professional support for special handling, customs clearance and complex requirements.
• You maintain close contact with airlines, customs authorities and service providers – and ensure a smooth flow of information.

Cost and process optimisation

• You use existing tariffs and agreements to achieve the best price-performance ratio.
• You check freight invoices, analyse costs and assist with process optimisation.
• You contribute your own ideas to make processes more efficient and transparent.

Compliance & quality

• You always work in accordance with international trade, customs and security regulations.
• You ensure complete, accurate and traceable documentation of all shipments.

Experience

• Several years of experience in air freight export or freight forwarding
• Good knowledge of customs and foreign trade law
• Organisational skills, strong communication skills and enjoyment of solution-oriented work
• Team spirit, initiative and a confident manner in an international environment

What we offer you

• An exciting role with responsibility and creative freedom in an international environment
• A motivated team with experienced colleagues and short decision-making processes
• Flexible working hours and the option to work from home several days a week
• An attractive remuneration package including an annual bonus, depending on the company's performance

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.