Customs Broker Team Lead

Job Description

We Offer:

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Key Responsibilities

• Supervise and mentor a team of customs clearance agents, including training, scheduling, and performance reviews.

• Oversee the preparation, submission, and verification of all necessary import and export documentation and manifests (e.g., commercial invoices, customs paperwork) to ensure accuracy and compliance with regulations.

• Ensure adherence to international trade regulations, customs procedures, and tariff systems, staying updated on changes and advising on compliance matters.

• Act as the point of contact for complex customs issues, working with customs officials, clients, and freight forwarders to resolve discrepancies and avoid delays.

• Track and monitor the clearance performance of shipments, identify areas for improvement, and implement solutions to enhance efficiency.

• Liaise with customs authorities, service providers, and clients to facilitate smooth operations and provide necessary information.

Skills and Qualifications

• Experience in managing teams and overseeing customs clearance operations.

• Strong knowledge of customs regulations and import/export processes.

• Excellent organizational, communication, and problem-solving skills.

• Proficiency in using customs clearance software and Microsoft Office Suite.

• Attention to detail and the ability to manage multiple tasks simultaneously under tight deadlines.

• A Certified Customs Specialist (CCS) designation is required.

• Experience with customs clearance software, Cargowise (Wisetech) is preferred.

• Minimum of 5 years of experience in a supervisory position.

• Proficient in Microsoft Excel (pivot tables, vlookup, formulas, and data analysis)

Hybrid schedule: 3 days in office, 2 days at home

Company Benefits:

• Medical

• Dental

• Vision

• RRSP + Company Match

• Employee Assistance Program

• Paid Time Off

• Flexible Work Schedules (when possible)

• And more!

Pay Range: $70,000-$75,000

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in Canada

You must be authorized to work for any employer in Canada

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.