Customer Experience Partner - Lead Logistics

Job Description

Job Title: Customer Experience Partner - Lead Logistics

Job Location: Pune (Talegaon)

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Role Overview: We are seeking a skilled and experienced Customer Experience Consultant to join our team in Talegaon, Pune. The ideal candidate will have 3-5 years of experience in domestic transport, preferably within the automotive industry. This role involves handling export documentation, managing MIS reporting, and coordinating cross-functional teams.

Required Experience:

• 3 - 5 Years of Experience in Automobile or heavy Machinery in Inbound & Outbound logistics.
• Candidate must have the experience into domestic transport and logistics.
• Education: any graduate OR Diploma (Mechanical or Automobile)
• Proficiency in MIS reporting and Excel.
• Ability to handle data coordination.
• Preferred Industry: Automotive OR Heavy Machinery OR Auto ancillary
• 6 Days working (2 Shifts no Night Shift)
• Candidate must have worked in automobile industry
• Co-ordination with SCM team for Vehicle placement
• Co-Ordination with Transporter for invoicing, POD collection & KPI Reviews

Good to Have:

• Willingness to work in shifts.

Personal Characteristics:

• Email drafting skill
• English Communication
• Stakeholder management

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.