FlexaFlexa
  • Discover companies
  • Find a job
  • Resources
Sign inSign up

Quick links

  • Sign in
  • Sign up
  • Book a demo
  • Live feed

For employers

  • How Flexa can help
  • Case studies
  • Talent Insights Report 2026

For users

  • Discover companies
  • Find a job
  • Resources
  • The Flexa Awards

Flexa info

  • About us
  • Contact us
  • FAQs
  • Legal
FlexaFlexa

© 2026 Flexa, All rights reserved.

  • Privacy policy
  • Terms
Discover companies
Find a job
Resources
View company profileApply now

Working at Maersk

  • Company employees
    100,000+
  • Gender diversity (m:f)
    65:35

Hiring in

  • Southeast Asia
  • Europe
  • United Arab Emirates
  • Argentina
  • Australia
  • Bangladesh
  • Bahrain
  • Brazil
  • Canada
  • Chile
  • China
  • Colombia
  • Ecuador
  • Egypt
  • Georgia
  • Hong Kong SAR China
  • Israel
  • India
  • Japan
  • Kenya
  • South Korea
  • Lebanon
  • Sri Lanka
  • Mauritius
  • Mexico
  • Panama
  • Peru
  • Pakistan
  • Saudi Arabia
  • Türkiye
  • Taiwan
  • Tanzania
  • United States
  • Uruguay
  • South Africa

Office locations

Join Maersk as a CHB Operations Associate in Atlanta, GA, Charlotte, NC, Valley Stream, NY, Florham Park, NJ, or Los Angeles, CA. This full-time role offers a starting salary of $56,000 - $60,000, where you will manage end-to-end customs brokerage operations and ensure regulatory compliance for dedicated accounts.

Requirements

  • 6–12 months of customs brokerage or related industry experience required
  • At least 2 years in a CHB or operational support environment preferred
  • Strong verbal and written communication skills
  • Bachelor’s degree preferred (or equivalent work experience)
  • Customs House Broker License preferred but not required
  • Must be authorized to work for any employer in the U.S.

Skills & Responsibilities

  • Customs Documentation: Prepare and process U.S. Customs entries and Partner Government Agency filings while ensuring full regulatory compliance.
  • Customer Communication: Serve as a trusted point of contact for customers to provide timely shipment updates and maintain SOPs.
  • Logistics Coordination: Coordinate shipment clearance with freight forwarders, carriers, and container freight stations to ensure timely release.
  • Tracking and Billing: Track inbound shipments, complete customer billing, and manage delivery orders and operational reports.
  • Potential transition routes: People from logistics coordination or freight forwarding roles may bring customer service and supply chain skills, alongside meeting the required operational experience.

Job description

As a CHB Operations Associate, you play a critical role in ensuring our customers’ imports move smoothly, compliantly, and on time. You will manage end‑to‑end customs brokerage operations for a dedicated portfolio of accounts, partnering closely with customers, carriers, government agencies, and internal teams.

This is an ideal opportunity for someone who thrives in a fast‑paced, detail‑oriented environment and wants to build strong expertise in customs brokerage while contributing directly to customer satisfaction and operational excellence.

What You’ll Do

You will take ownership of daily customs brokerage operations for assigned customers, including:

  • Serve as a trusted point of contact for customers, responding to questions and providing timely, accurate shipment updates
  • Prepare and process U.S. Customs entries and Partner Government Agency (PGA) filings, ensuring full regulatory compliance
  • Open and manage entry files in alignment with defined KPIs and service standards
  • Coordinate shipment clearance with freight forwarders, steamship lines, airlines, and container freight stations (CFS) to ensure timely release
  • Track and trace inbound shipments from port or airport through final delivery
  • Ensure all required documentation and entry packages are accurately uploaded into operating systems
  • Complete customer billing, delivery orders, and required operational reports
  • Maintain and update customer Standard Operating Procedures (SOPs) as needed
  • Collaborate closely with teammates and cross‑functional partners to support coverage, cross‑training, and peak‑volume needs

What Success Looks Like

You’ll be successful in this role if you consistently demonstrate:

  • Timely and accurate processing of shipments within agreed KPIs
  • High attention to detail and data accuracy
  • Strong adherence to company policies and all CBP and PGA regulations
  • Proactive communication and follow‑through with customers and internal partners
  • Reliable submission of delivery orders and required documentation

Your Impact

In this role, you are accountable for helping drive:

  • Customer experience & quality – delivering on service commitments and building trust
  • Compliance & process maturity – ensuring regulatory adherence and operational consistency
  • Operational efficiency & cost control – supporting productivity and standardized processes
Apply now
Maersk

CHB Operations Associate - Multiple Locations Available

Atlanta, Georgia, Charlotte, North Carolina, Florham Park, New Jersey, Los Angeles, California, Valley Stream, New York
$56,000 - $60,000 / year
  • Technology adoption – contributing to continuous improvement and digital transformation initiatives
  • Who You’ll Work With

    Internal partners include:

    • CHB Operations Managers and Leaders
    • Senior CHB Operations Associates
    • Regional CHB Leadership
    • Program and Implementation Managers
    • CHB Compliance and IT teams

    External partners include:

    • Assigned customs brokerage customers
    • Government agencies (CBP, FDA, USDA, and others)
    • CHB systems and technology vendors

    Required / Preferred Qualifications:

    • 6–12 months of customs brokerage or related industry experience
    • At least 2 years in a CHB or operational support environment preferred
    • Strong verbal and written communication skills
    • Highly organized, detail‑oriented, and comfortable working under pressure
    • Ability to manage multiple priorities in a fast‑paced environment
    • Team‑focused mindset with a strong sense of ownership and accountability
    • Bachelor’s degree preferred (or equivalent work experience)
    • Customs House Broker License preferred but not required

    Locations Available:

    • Atlanta, Georgia
    • Charlotte, North Carolina
    • Valley Stream, New York
    • Florham Park, New Jersey
    • Los Angeles, California

    Salary: $56,000 - $60,000*

    Benefits: Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match

    * The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

    Notice to applicants applying to positions in the United States:

    You must be authorized to work for any employer in the U.S.

    #RPO #LI-JL3

    Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

    We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

    Similar jobs

    Maersk

    CHB Operations Associate

    New York
    $56,000 - $60,000 / year
    Maersk

    CHB Operations Associate

    Gardena, California
    $56,000 - $60,000 / year
    Maersk

    CHB Delivery Associate

    Hapeville, Georgia
    $56,000 - $60,000 / year
    Maersk

    Air Freight Operations Associate

    Machelen
    Maersk

    Customs Value Added Services Associate

    Bremerhaven
    Competitive salary and benefits
    Maersk

    Operations Associate

    Hapeville, Georgia
    $56,000 - $60,000 / year