Analyst, OTC

Job Description

Delivers support to processes and tasks in the Collections space, with
some support to improve a given process and/or project.

Fixed Term - 6 months contract

This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

We offer

Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Responsibilities may include some of the following tasks:

• Credit Review process.
• Credit Reporting and analysis/review.
• Monitor, report and escalate customers in breach of credit terms.
• Perform collections calls and assist in prioritization.
• Manage/Maintain collections for clients/cluster/BU and ensure timely
  collection of all invoice types.
• Customer queries/requests/disputes logging.
• Execute outbound telephone calls and other contact to customers.
• Disputes are identified and logged/Updated of customer data and
  maintenance.
• Assist on Special Projects
• Monitor Payment applications /reviews on-account payments and assist on proper allocation
• Adhoc reports
• Uploading invoice requirements to customer’s portal.

Primary internal stakeholders

• Cash Apps team/Customer Service/Front office colleague’s
• GSC, Regional and Global Finance leads
• AR team leader/Managers

Primary external stakeholders

• External Customers

Qualification

• Graduate or Postgraduate in Finance or an equivalent qualification

Experience

• 06 months to 1 year’ experience in AR/Order to cash (OTC)

Required experience & skills

• Accounts Receivable’ experience preferably
• Prior experience of working on SAP ERP system would be an added advantage.
• Excellent Excel skills.
• Familiar with MS Outlook & Internet.
• Good communication skills – should be able to independently communicate with stakeholders via emails, telephone, etc.
• Good personal attributes – Matured, confident & a team player
• Flexible to work in any shift 24 X 7.
• As per business need, he/she should be able to extend the shift without prior notice

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.