Airfreight Specialist

Job Description

Owns the job file and also has responsibility for creating and updating
relevant documentation and Customer Invoices in the system.

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We Offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Job Description

Owns all Airfreight Operations activities under file management for the customers under purview including: All file management activities post booking, Documentation, System updates, Operational finance, Proactive communication with customer service in case of exceptions. Support of customer service in customer query resolution and exception handling.

• Secure truck appointments and monitors transfer activity in the terminal. Proactively coordinates with vendors to eliminate incidental cost.

• Ensures documents (HAWB. MAWB, Air Manifest) accuracy and timely submission to airlines/sending to counterparts.

• Ensures timely milestones update in the system.

• Ensures timely job costing and proactively follow-ups missing pre-alerts from vendors.

• Acts as customer service/operations of non-key client export accounts. Coordinates and secures confirmation from airlines and ensures profitability at all times.

• Proactively monitors cargo movement and communicates with customers and counterparts.

• Troubleshoots with partner airlines and timely issue resolution.

Qualifications

• With at least 2 years of experience in logistics or any fast-pacing environment

• Good communication and excel skills

• Good time management and prioritization skills

• Can multitask and can work well under pressure

• Proactive and with customer-centric mindset

• Keen to details and cost sensitive

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.