Accounts Receivable Specialist

Job Description

AR Collections team is responsible for the management of customers with outstanding invoices, report preparation, Account Reconciliation, disputes resolution coordination, credit evaluation and collections follow-up of Credit and Cash customers for portfolio assigned to individual Analyst/collector/credit controllers.

Associate AR/AP Specialist is responsible for directing and controlling operations activities for Key Accounts in line with MAERSK processes, strategies and methodologies and work in partnership with stakeholders to ensure collections (B2B) activities are occurring in line with agreed KPI’s for collections and deal with collections complexities.

At the same time, given the importance of the Client’s business to Maersk, the role encompasses building strong working relationships with the customers and working cross-functionally in a boundaryless manner to the Client support teams within our organization.

• Drive a portfolio of ~$50-100M+ USD in Accounts Receivable, Be the Finance Partner for Key Client Managers & GSC teams
• Responsible to drive Customer outcomes through positive customer experience in finance-related processes
• Own Client relationship from a Finance perspective
  • Online meetings with Customers on a regular basis to resolve issues, maintain relationships, understand new requirements, adoption on new tools and resources
  • Targets to minimize gaps between DSO & BPDSO, and deliver on Collection KPIs including 30+/90+, D&D OS, ONA etc.
  • Deploy MLOS with key stakeholders and Vertical Leads to review AR development, issues, and own or drive action plans.
  • Regular follow up with AP, finance, relevant GSC Sales owners and Ops teams
  • Forecast Cash and AR performance for owned customers – report outs to Finance & Commercial Management
  • Dunning and Credit Consequence Management – work with Commercial/Vertical Lead and Sponsor to resolve issues proactively
  • Sign off on VIP payments from a FIN perspective as per VIP policy.
  • Support initiatives to improve IE for the customers to Analyse and resolve root causes of disputes proactively
• Work Cross functionally to deliver value service to our customers – Including Disputes, CS, TCM (BCOs) and BPOs
• Drive root cause identification and fixing through IQ
• Understand and streamline Invoice delivery and remittance receipt processes with customer - Support deployment of any new requirements or suggest improvements where needed to improve AR performance
• Contract Landscape: Review and approve/secure approvals for any non-standard finance related contract insertions

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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