Billing Manager

Job Description

We are currently representing a leading global Financial Services firm in the appointment of high-calibre professionals as part of a period of strategic growth and investment.
Our client operates at the intersection of corporate, fiduciary and regulatory services, partnering with private equity houses, investment managers and international financial institutions. Backed by long-term institutional investment and an established global brand, the firm is scaling its capabilities, technology and international footprint.
This is an opportunity to join a business that combines the agility of a growth platform with the credibility, client base and governance of a market leader.

Are you a proactive, high-performing Billing Manager who thrives on driving change and improving processes? This is a rare opportunity to take ownership of a global billing function within a growing, forward-thinking organisation.
We’re looking for an experienced billing leader who can manage high-volume workflows, inspire and develop a global team and bring deep expertise from within the corporate services or financial services sectors.

Key Responsibilities

As Billing Manager you will lead a busy, dynamic and professional function responsible for delivering accurate, timely and compliant billing across multiple jurisdictions. Working directly with the Head of FP&A, you will be empowered to streamline processes, enhance systems and drive continuous improvement across the billing lifecycle.

Responsibilities

• Lead, manage and develop a global team of 7, fostering high performance and collaboration.
• Oversee the end-to-end billing function, ensuring all invoices and cancellations are produced efficiently and accurately across multiple jurisdictions.
• Maintain and enhance the accuracy of client billing information, driving regular exception reporting to ensure data integrity.
• Own the annual billing calendar — planning, coordinating and allocating workload to ensure deadlines are consistently met.
• Manage and improve the internal billing ticketing system, ensuring high-quality and timely resolution of requests.
• Document, maintain and refine billing processes and policies, with a proactive focus on optimisation and best practice.
• Collaborate cross-functionally to resolve billing queries and support business initiatives.
• Prepare consolidated statements for key clients and support high-volume billing cycles.
• Lead ongoing process and system enhancements aligned with Oracle billing functionality.
• Support other billing-related tasks and ad hoc business needs as required.
• Oversee and enhance e-billing processes.

Skills, Knowledge and Expertise

• Circa 5 years’ billing management experience at a managerial level, within a large offshore corporate services provider or the wider financial services industry.
• Able to demonstrate strong people management and leadership skills.
• Demonstrated experience working in high-volume billing environments.
• Strong working knowledge of Oracle.
• Advanced proficiency in Microsoft Excel, Word and Outlook.