Flexa
Goodlord • Lincoln, United Kingdom

Telesales Agent

Employment type:  Full time

1–2 days/week at home

A little flex time

Dog friendly

Apply now

Job Description

💸 Base salary + commission = realistic OTE of £34k in your first year. Commission is earned through a mixture of sales and behavioural targets.

📍 Hybrid working - Lincoln City Centre office (3 days per week) and remote (2 days per week)


We are looking for experienced telesales agents to sell tenants insurance through cool/warm lead, you will have experience in outbound phonecalls that have a purpose, this could be selling/upselling/cross selling or appointment setting or similar.

Targets are not purely based on sales but also activity and behaviours, e.g. meeting, and ideally exceeding, QA pass rates. You will be rewarded with a newly structured commission scheme based on these combined targets.

Requirements of the Role:

  • Experience with high volume (90+ calls per day) outbound sales calls
  • Experience in B2C (or B2B) closing within sales calls is highly desirable
  • Possess great organisational skills and time management to get the most out of each day - you’ll be switching between various IT systems so it’s important you are organised
  • You must have a positive attitude and a resilient attitude - maintaining this throughout the whole day.

Why you'll love being a Goodlordian:

  • 🚀 Grow with Goodlord: your development is important to us. Have a goal in mind? Share it with us and you can use your £1000 annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally at Goodlord too
  • 💞 Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health
  • 🌴 Unlimited holiday and flexible time off: we encourage Goodlordians to make use of their unlimited time off to enjoy the world, recharge and reboot (subject to passing probation and fair usage principles). We also offer time off for volunteering and training, so you can give back to the community and pursue your passions
  • 🤗 Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals
  • 🤩 Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics

    Full spec available on request*

Goodlord wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment. In fact one of our core values is Bring our whole selves to work which is really important to us. If there is anything you need to participate fully in the interview process we'd like to hear about that too, please just include it in your application. Come and join us!

** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check (incl. DBS) via Experian before joining the team. We will only ask for references at the point of making an offer **

Unfortunately we are not able to provide sponsorship for this role.

No Agencies please -we have trusted partners we would turn to should we require support

Company benefits

Dog friendly office
Open to compressed hours
Unlimited annual leave
Mental health platform access
Cycle to work scheme
Lunch and learns
Enhanced maternity leave
Enhanced paternity leave
Personal development budgets
Financial coaching
Location
79%
Employees are largely happy with their working location freedom
Hours
66%
Employees are largely happy with the flexibility in the hours they work
Benefits
55%
Employees are moderately happy with the benefits their company offers
Work-life balance
70%
Employees feel that they can switch off quite easily from work
Role modelling
72%
Employees feel that most people work flexibly
Autonomy
71%
Employees feel that they can mostly manage how they get their own work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
72%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
77%
Employees feel that the culture supports equity and inclusivity well
Culture
88%
Employees feel like it is a really great environment to work in
Mission
78%
Employees feel quite excited about the company mission
Salary
56%
Employees feel that their salary is fair and in line with the market average

Working at Goodlord

Company employees

350

Gender diversity (male:female)

50:50

Office locations

London

Funding levels

£27m

Hiring Countries

United Kingdom

Awards & Achievements

SaaS & Software

SaaS & Software

Industry awards 2023
Saas & Dev Software

Saas & Dev Software

Industry awards 2022

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