Join EY in London as a Senior Manager, People Consulting, Financial Services to lead complex, large-scale workforce and organisational transformations. This full-time role involves guiding major financial institutions through operating model redesign, culture change, and employee experience initiatives while building high-performing teams.
Requirements
Significant experience leading complex, large-scale transformation in professional services, consulting, Financial Services, or a senior in-house role.
Proven track record of advising and influencing senior stakeholders.
Strong transformation leadership, delivery, and analytical problem-solving skills.
Excellent executive communication and commercial acumen.
No specific degree or minimum years of experience stated.
Skills & Responsibilities
Transformation Leadership: Lead complex, large-scale transformations across Financial Services, helping clients redesign operations, organize workforces, and embed change.
Stakeholder Management: Build trusted relationships with senior Financial Services leaders, providing strategic direction and constructive challenge.
Team Development: Lead and develop high-performing multidisciplinary teams, providing technical expertise and coaching.
Business Development: Create and grow new opportunities by identifying emerging client needs and leading compelling proposals.
Potential transition routes: People from senior management, internal transformation, or management consulting roles may bring strong stakeholder management and change delivery skills, alongside meeting the required consulting experience.
Job description
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
Senior Manager, People Consulting, Financial Services, London
About the team
At EY, we are proud to work with leading global financial services organisations to shape the future of work and deliver meaningful business outcomes through people-centred transformation.
Our Financial Services People Consulting team partners with clients to:
Design future-ready organisations and workforces.
Deliver transformation and change across culture, communications and employee experience.
Build leadership, skills and organisational capability.
The opportunity
We are looking for a Senior Manager to join our growing team, working across our People Experience and Workforce Transformation solutions. This is an exciting opportunity to work with leading financial institutions on some of their most important and complex people and organisational challenges.
You will lead complex engagements across operating model and organisation design, workforce strategy, employee experience, culture, change management and communications.
You will be responsible for leading and delivering large-scale engagements, providing technical expertise and quality assurance, building trusted senior client relationships, leading and developing high-performing teams, and identifying and developing new business opportunities across key sectors and accounts.
Key responsibilities
Lead complex, large-scale transformation across Financial Services, helping clients redesign how they operate, organise and deploy their workforce, and embed lasting change through culture, communications and change management.
Lead and develop high-performing teams, providing technical expertise, strategic direction and constructive challenge to deliver high-quality, impactful work for our clients.
Drive high-quality transformation delivery, leading governance, stakeholder engagement, risk management and implementation to deliver sustainable outcomes and value for clients.
Build trusted relationships with senior Financial Services leaders, bringing insight, perspective and challenge to their most important transformation priorities.
Bring the best of EY to clients, connecting capabilities across People Consulting and the wider firm to solve complex, multi-faceted transformation challenges.
Create and grow new opportunities, deepening client relationships, identifying emerging needs, and leading compelling proposals and pitches.
Senior Manager, People Consulting, Financial Services
London
Competitive remuneration package
Shape the future of people-centric transformation in Financial Services, combining deep sector insight with emerging market trends to develop distinctive propositions, thought leadership and solutions.
Build capability across the practice, coaching colleagues, developing future transformation leaders and contributing to the continued growth of the practice.
Desired experience
We're looking for experience across a combination of organisation, workforce transformation and people-centred change. This may include experience in some of the following areas:
Shape operating model and organisation transformation, spanning organisation design, governance, strategic workforce planning, capability and organisational effectiveness.
Use workforce data and organisational insight to inform strategic design decisions, assessing impacts across people, structures, processes, operations and technology.
Advise and challenge senior leaders on complex transformation, shaping future-state designs, building alignment and translating strategy into clear, practical implementation roadmaps.
Lead change, culture and communications strategies that build leadership ownership, colleague engagement and sustained adoption of new ways of working and technology.
Mobilise and lead transformation delivery, establishing effective governance, KPIs, risk management and adoption measures to deliver sustainable outcomes.
Advise clients on the organisational and workforce implications of AI, shaping operating models, capabilities and ways of working to unlock value and enable sustainable adoption.
Advise on the people, organisation and workforce implications of complex transactions, including mergers, acquisitions and divestitures.
Skills and attributes for success
Significant experience leading complex, large-scale transformation, gained in professional services, a global or specialist consultancy, Financial Services, or a senior in-house organisation, workforce or transformation role.
A proven track record of advising and influencing senior stakeholders, providing trusted advice, constructive challenge and clear strategic direction on complex and sensitive issues.
Strong transformation leadership and delivery experience, with the ability to lead multidisciplinary teams, navigate complex programmes and ensure consistently high-quality client outcomes.
Deep analytical and strategic problem-solving capability, combining data, insight and design thinking to challenge assumptions, navigate ambiguity and develop practical, evidence-based and sustainable solutions.
Strong business and commercial acumen, with experience identifying and developing opportunities, shaping compelling client propositions and growing client relationships and the wider business.
Excellent executive communication and influencing skills, with the credibility to distil complex issues, develop compelling recommendations and influence senior audiences.
Intellectual curiosity and a growth mindset, with the confidence to challenge established thinking, bring fresh perspectives and continually evolve approaches in response to changing client and market needs.
What we look for
We value diverse experiences and perspectives and recognise that no candidate will have every skill or experience listed for this role. We are looking for curious, collaborative leaders who enjoy solving complex people and organisational challenges, and who bring strong analytical, problem-solving and communication skills, alongside a commitment and willingness to learn and grow as part of a team.
What working at EY offers
We offer a competitive remuneration package that recognises individual and team performance. Our comprehensive Total Rewards package supports flexible working and career development. Through FlexEY, you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We will provide the tools and flexibility to help you make a meaningful impact, your way.
Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You will be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
Apply now.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
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