Partner Experience Leader - UK&I FS

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UK&I FS Partner Experience Leader

Level 4: Associate Director

Location: Regional (Outside London)

Hybrid working: Currently a minimum one day per week in the office

The Role:

The UK&I FS Partner Experience Leader is accountable for leading the Partner Talent agenda across the UK&I Financial Services business, ensuring a high-performing, future-ready and engaged Partner population. The successful candidate will work closely with colleagues from across the Super Region and UK&I FS to deliver a consistent Partner experience which leverages the enablement functions provided by UKI.

A key objective of the role is to work closely with colleagues from across the various Talent functions to streamline processes and wherever possible, have a single process operated across the Super Region. The role sits at the centre of Partner talent, performance and development, driving a coherent and connected experience from promotion pipeline through to senior partnership and succession.

The role provides leadership of Partner Performance, Development, Succession Planning, Talent Reviews and Partner Experience, working closely with Strategic Talent Partner, Head of UK&I FS Talent, Service Line Leaders, Super Region Talent Development and broader business leadership to strengthen leadership pipelines, enhance partner effectiveness and support thelong-term success of the partnership.

The role acts as the connector across multiple talent processes, ensuring an integrated approach that supports business priorities, strengthens leadership pipelines and enhances the overall partner proposition.

As the owner of the UK&I FS Partner Support framework and associated talent processes, the role is responsible for ensuring the Partner proposition remains relevant, impactful and aligned to evolving business priorities. The role delivers insight-led talent strategies, oversees key partner lifecycle activities and drives the continuous enhancement of the Partner experience across all career stages.

The successful candidate will combine strategic thinking, exceptional stakeholder management and strong programme leadership skills to influence senior leaders, drive change and deliver measurable impact across the Partner population.

Key Responsibilities:

Team leadership

• Lead a small team of Talent colleagues to deliver across the partner talent agenda.
• Work closely with colleagues from across the UKI Talent function to deliver one consistent talent experience to our Partners.
• Bring together virtual teams as needed to deliver the requirements of the partner talent agenda.

Partner Development & Leadership Capability

• Own the UK&I FS Partner development strategy and portfolio.
• Oversee Partner Readiness, Career Advocacy, executive coaching and leadership development initiatives.
• Curate development experiences aligned to business priorities and future leadership requirements.
• Ensure effective integation of global, regional and UK&I development offerings.

Partner Experience

• Working with the L&D team, evolve the UK&I FS Partner Support Model and associated development ecosystem ensuring appropriate support at the key partner stages – pre-partner, early stage, general stage, and through to retirement.
• Ensure an exceptional experience across key partner career milestones, including admission, onboarding, promotion and leadership transitions.
• Leverage partner feedback, talent insights and business requirements to continuously enhance the Partner proposition.

Internal Admit Partner Facilitation

• Oversee the partner promotion and admission processes for EP and NEP. Partner Performance & Talent Governance
• Working closely with the Super Region Partner Finance team, lead the UK&I FS LEAD for PPEDDs process, ensuring effetive goal setting, performance assessment at mid-year and year-end.
• Evolve the current goal setting and performance measurement metrics to reflect behaviours and teaming to a greater extent.
• Partner with Service Line Leaders to drive consistency, fairness and quality across performance management activities whilst ensuring DE&I is actively considered at all stages.
• Provide performance and talent insights to support business and leadership decision-making.

Succession Planning & Talent Reviews

• Working with the UK&I FS Talent team, lead the annual Partner Talent Review process across UK&I FS.
• Drive succession planning activities for key leadership and business-critical roles.
• Assess leadership pipeline diversity, strength, readiness and future capability requirements.
• Identify talent risks and development priorities, providing strategic recommendations to senior leadership.

Strategic Talent Leadership

• Act as a trusted advisor to senior leaders on Partner talent, development and succession matters.
• Lead strategic initiatives that strengthen leadership capability and organisational effectiveness.
• Influence and shape future Partner talent strategies in partnership with Super Region and relevant stakeholders.
• Champion a data-driven approach to talent decision-making and workforce planning.

Additional Responsibilities:

• Partner Learning Implementation: Collaborate with the Super Region to coordinate and execute Partner learning initiatives, including Ethical Behaviour training.
• GFS Programmes: Oversee the implementation of GFS programmes in collaboration with partners, ensuring these initiatives are aligned with overarching strategic objectives.

Skills

Required:

• Established Senior Manager level experience in a complex, matrixed environment.
• Self-starter – this is a new role and therefore, the successful candidate will need to shape the role, work autonomously but also partner collaboratively across the existing teams within the Super Region.
• Advanced influencing and change management expertise, with credibility among senior stakeholders
• Client-focused with strong networking and collaboration capabilities throughout the EY network

What we offer:

A competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings, and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• All in leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. Please note. Prior to finalising your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness.

The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here.

We ask because it matters! If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience.

It’s yours to build.

Apply now.

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