Product Manager: Content Systems

Job Description

Help us shape the future of academic publishing!

We’re looking for a Product Manager to lead the vision and roadmap for Emerald’s content systems, from submission through to publication. These systems are central to how authors, editors, and reviewers engage with our academic journals, books and case studies, and this role is key to delivering seamless, user-focused experiences across our publishing workflows.

Location: We perform at our best when we feel trusted and are able to choose an approach to working that suits us best, which is why we are a remote-first company. However, we also believe in face to face collaboration, and our UK colleagues meet once a month for team time and quarterly for company get togethers in our Leeds office, so we ask that you be within a commutable distance that you are comfortable with in order to attend the office on those occasions.

About our Recruitment Process: We welcome applications from all individuals, irrespective of age, disability, sex, gender identity, sexual orientation, race, nationality, ethnic or national origin, religion, or belief. As we understand the value of the transferability of skills and experiences, we are not looking for the 'perfect candidate' – we encourage everyone who is truly excited about our mission to apply.

We receive a high volume of interest in our roles and may close applications early if we reach capacity. We strongly recommend applying as soon as possible to avoid disappointment.
If you require additional time to complete your application due to accessibility needs or other circumstances, please don’t hesitate to contact us—we’re happy to support you.

What you'll be doing:

You’ll work closely with our Publishing Business Unit to translate strategic goals into a customer-driven roadmap. You’ll champion the needs of our research communities, drive feature development, and deliver efficiencies across our submission and production systems. Key responsibilities include:

• Owning and executing the roadmap for Emerald’s content systems
• Leading initiatives to improve user experiences for authors, editors, and reviewers
• Managing relationships with third-party vendors to ensure value is realised
• Supporting investment cases and identifying opportunities for improvements and innovations
• Using data and user research to inform decisions and prioritize development

What we’re looking for:

We’re looking for someone with a strong foundation in product management and a passion for improving customer experiences. You’ll be comfortable working across complex systems and collaborating with stakeholders from across the business.

• Experience in product management, ideally within academic publishing
• Understanding of content submission systems and workflows
• Strong communication and stakeholder engagement skills
• Ability to work with qualitative and quantitative data to inform decisions
• A collaborative, inclusive approach to problem-solving

What’s in it for you?

At Emerald, we value our people. Becoming a part of our team means you’ll join a trusting and flexible environment and we've been flexified so you can trust that we're a truly flexible workplace. All we ask is that you attend the office once a month to come together with work colleagues. You'll also have numerous opportunities to progress your career, as well as access to professional development and the opportunity to learn new skills.

You’ll receive a wide range of benefits, such as 38 days annual leave (inclusive of bank holidays), remote flexible working, a discretionary performance bonus, 6% pension contribution (raising to 7% if you choose to increase your contribution above 2%) and various benefits aimed at supporting your wellbeing and work-life balance such as a working from home allowance. You can check out a full list of our benefits here.

Roles are advertised at a benchmarked market median rate. Offers will be made within a range of the median, depending on skills and experience.

Please note - Applicants must be authorized to work in the UK without restrictions or sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Emerald Group is committed to creating an inclusive environment for all of our applicants. If you would like to request any accommodations/adjustments from application through to interview stages, please complete the relevant section within the application or contact us at peopleteam@emerald.com and let us know.