Warehouse Site Leader/Magazziniere senior- Fixed Term

Job Description

Warehouse Site Leader (Deliveroo HOP)

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a Warehouse Site Leader to join our team. In this role, you’ll be the beating heart of our daily operations, ensuring our customers receive their essentials at lightning speed.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Deliveroo HOP team. HOP is our speedy grocery delivery service, and our Site Leaders are essential to the smooth running of our local stores, working closely with management to maximise customer satisfaction.

Here’s what your day-to-day might look like:

• Drive Operational Flow: Supervise the end-to-end order process, ensuring all items are picked on time and coordinating with riders to guarantee prompt deliveries.

• Manage Store Cycles: Take ownership of store openings and closures, maintaining a clean, tidy, and hazard-free warehouse environment at all times.

• Oversee Inventory & Logistics: Manage the shipping area, oversee the scanning of deliveries, and ensure all inventory counts are accurate across all zones.

• Maintain Quality Standards: Process incoming deliveries according to procedure, focusing on product positioning accuracy and strict date rotation.

• Collaborate for Success: Partner with the Assistant Warehouse Manager and Warehouse Manager to address challenges and consistently hit site performance targets.

What You’ll Need to Thrive

Essential

• Language Proficiency: Must be fluent in Italian; basic English is considered a plus.

• Operational Experience: Proven ability to achieve performance targets, ideally within a similar warehouse or fast-paced retail environment.

• Reliability & Flexibility: Willingness to work 40-hour shifts per week with the hourly flexibility required for a 7-day operation.

• Strong Communication: Ability to communicate effectively with riders and team members to ensure seamless site functioning.

• Attention to Detail: High level of accuracy in managing inventory, date rotations, and recording complaints or delivery discrepancies.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!