Regional Manager, North East & Yorkshire

Job Description

The Team

The UK & Ireland are Deliveroo's most mature market globally. Functions include commercial, operations and marketing, and teams in the UK&I partner with global departments such as Product & Technology and Global Consumer and Restaurant teams.

The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve. In the Regional team we oversee all 3 sides of our marketplace (restaurants, consumers and riders).

As part of the regional UKI team, you will manage relationships with the most exciting restaurants in your city and region. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially experienced individuals to help us fulfil our potential

The Role

As a Regional Manager, you'll lead a team of Deliveroo City Managers and Account Managers. You will develop the strategy to grow order volume and market share within your region, whilst managing the profitability of your department (you will manage both top and bottom line P&L targets). You will have up to 7 people within your team. Your role will be commercially focused, however you will work with teams including, operations, marketing and product to ensure local success across restaurant, customer and rider metrics. You'll maintain relationships with the top accounts within your region to ensure Deliveroo is continuing to help their businesses grow.

The Regional Manager for the North England & Yorkshire region will oversee all markets in your territory, but ideally you will be based in Leeds.

What you'll do

● Lead the strategy for markets within your region

● Support your team (city managers and account managers) to develop the operational plan for Deliveroo in your region

● Set and achieve regional targets

● Coordinating execution for your operational plans (you'll work with our rider operations and marketing teams)

● Be the face of Deliveroo to top restaurant partners - establishing relationships with our top restaurants

● Lead important negotiations for new restaurant partners within your region

● Collaborate with our restaurant and rider operations teams to improve efficiency and improve customer outcomes

● Work with your local marketing team to accelerate revenue growth

Requirements

● 7+ years working in commercially focused roles

● Highly analytical

● Mix of both strategy and execution experience

● Comfortable handling negotiations with business owners or C-suite operators

● Relationship-building and communication skills whether face-to-face, through phone or email

● You will be in the field often which will require travel (2-3 days per week)

● Previous general management experience, or experience running your own business would be desirable

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.