Account Manager - Ile de France - CDI

Job Description

Account Manager – Paris Île-de-France

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for an Account Manager to join our Paris team. In this role, you’ll be responsible for the success of a strategic portfolio of key restaurant partners across the East Paris sector, ensuring they have the most effective tools to thrive on our platform.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Restaurant Account Management team. We focus on building deep, data-driven partnerships with high-value restaurants in mature markets to ensure long-term mutual growth and operational excellence.

Here’s what your day-to-day might look like:

• Drive Portfolio Growth: Manage a portfolio of key restaurant partners in East Paris, acting as a Food Tech expert to optimise their profitability and performance.

• Strategic Consultation: Use data insights to provide personalised recommendations to partners and internal Regional Managers, maintaining agility in a fast-moving market.

• Commercial Negotiation: Lead high-level discussions regarding contracts and commercial tools to maintain portfolio quality and hit key performance objectives (OKRs).

• Marketing Execution: Suggest and implement bespoke marketing and promotional campaigns tailored to the specific needs of your restaurant partners.

• Operational Excellence: Monitor live operations closely to enhance the experience for both restaurant partners and customers, ensuring Deliveroo remains the gold standard for food delivery.

What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• Proven Account Management: Significant experience in a commercial or account management role, ideally within a fast-paced tech or food environment.

• Strategic Negotiation: Proven ability to lead complex commercial discussions, anticipate market trends, and influence partners to achieve shared goals.

• Analytical Mindset: A strong understanding of how to identify, interpret, and act on commercial and operational performance data.

• Proactive Problem Solving: A self-starter attitude with the ability to draw conclusions from actions and provide clear, actionable recommendations to leadership.

• Communication & Field Presence: Fluent in English and French, with the ability to build lasting relationships and spend approximately three days a week on the ground within your sector.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. Deliveroo France is proud to have achieved a score of 98/100 on the 2024 Gender Equality Index.

If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!