Product Manager - Payments

Job Description

About Us

ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients — financial institutions from fintech’s and crypto platforms to banks — use our API to power their banking infrastructure.

But we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that are much better when we’re together. It’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients’ success. Interested in joining us? Read on or visit our website for more information.

About You

You’ll be joining ClearBank Europe’s Product team as a Product Manager, responsible or contributing to one or more products, like SEPA payments and/or the Client Portal. Reporting to the ClearBank Europe’s Head of Product, you’ll be part of a fast-growing business that is challenging the market and doing things differently, since receiving its European banking licence in August 2024.

As Product Manager in the European Product team, you will play a crucial role in maintaining and accelerating the growth of ClearBank’s product portfolio. This role requires solid product management background, experience in the financial industry including its regulatory context, and strong communication skills across both internal and external stakeholders.

Together with the Head of Product and/or the Senior Product Manager, you will shape the Product Vision and Strategy for your products and ensure execution against that strategy. The Product Manager will also liaise closely with stakeholders across multiple areas of the business, including clients, to ensure fit for purpose products.

You Will Be

• Responsible for all things product for your product(s):

• Implementing your products’ visions and strategies.

• Proposition, business case, pricing and go-to-market, in conjunction with the Sales, Revenue and Communication teams.

• Owning and driving product delivery for ClearBank Europe, together with Engineering and Operations teams in a quarterly agile prioritisation cadence.

• Ensuring sound product governance and product risk management

• Working in a matrix organisation across Group and local EU departments.

• Partnering with your manager to set clear objectives and key performance indicators for your product and tracking progress quarterly.

What we are Looking For

• A motivated and proactive mindset who wants to make a difference and play a key part in growing an exciting business.

• Proven experience in product management to manage and deliver payments or accounts products, preferably within a (challenger) bank, fintech, or payments ecosystem.

• Good understanding of banking regulations impacting payments and account offerings in Europe.

• Strong analysis and problem-solving skills, contributing to the design and solution process.

• Experience with stakeholder management in a fast paced environment, while balancing competing demands.

• Ability to communicate technical and strategic concepts to both technical and non-technical stakeholders.

• Previous experience of working Agile.

What we offer in return:

• We're flexible – We support a culture of flexibility which allows our employees to achieve a strong work-life balance.

• Offices – Work in a way that works for you – whether that’s in the Amsterdam office, at home, or hybrid.

• Holiday – 27 days of annual leave per year, plus public holidays.

• Work abroad – You have the flexibility to work outside of the Netherlands for up to 30 days in a rolling 12-month period.

• Socials – Regular social events open to all.

• Holiday swap – Option to swap your bank holidays to any other day of your choice.

• Wellbeing – long term disability cover and accident cover.

• Bigger than ClearBank – Take a couple of days per year to do something that matters to you.

• Pension – We offer generous pension contribution without mandatory employee contribution.

• Expense coverage – Mobile phone allowance and travel cost reimbursement.

• Family – Enhanced family-friendly leave.

• Personal development – We offer personal development budgets, opportunities to take part in role-related training and unlimited LinkedIn Learning.

And not forgetting the biggest benefit of all. The opportunity to be part of an incredible team that’s building a tech-bank fit for the future.

A little bit more about us!

ClearBank is Where You Can belong:

At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:

• 42% of our senior management roles are held by women

• Our enhanced family leave policies

• Launching our partnership with Code First Girls

• Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group

Our hiring process and what you can expect:

Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;

Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);

First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.

Second Interview: This will be a competency-based interview with one or more members of our team.

Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.

Offer: Congratulations! Get ready to transform banking forever!

Our commitment to you as a candidate:

We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.

We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.

We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!

Equal Opportunities

ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.

ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.

As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.

The legal bit

By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.