Control Room Operator

Job Description

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

Control Room Operator

External: (6 - 9 month position but could be made permanent)

Internal: (6 - 9 month secondment position)

At Centrica Business Solutions (CBS) we provide integrated energy solutions that deliver cost efficiency, resilience and accelerate our customers’ journeys to a low carbon future. In Centrica Energy Assets (CEA) within CBS we are building a 1GW portfolio of flexible energy generation assets including solar, battery and hydrogen ready peaking plants to help drive the transition to Net Zero.

We have an exciting cross training opportunity for anyone looking to expand their operational knowledge of BESS (Battery Energy Storage Systems), ICS (Industrial Control Systems) and surrounding OT (Operational Technology) Cyber Security.

The opportunity has been created as one of our Control Room Operators is due to go on maternity for 6-9 months.

The Control Room is based in Windsor and requires the operator to be onsite, we are currently running a 12hr shift pattern, with 13 shifts over a rolling 4 week cycle including night shifts.

A Control Room Operator is required for a key role in our Energy & Controls Centre, which forms part of the O&M function of the UK&I business. The role focuses on data captured from a range of remote assets including Building Energy Management System (BEMS), Combined Heat and Power units (CHP), Ground Source Heat Pumps (GSHP), solar PV and Battery Energy Storage System (BESS) installations.

The Control Room Operator role would suit a candidate who possesses the skills necessary to effectively interpret data from multiple sources, react promptly to event notifications and follow established procedures to rectify and escalate issues, in line with contractual obligations. Whilst on duty the Control Room Operator, often working alone is responsible for taking initiative and making decisions, he/she plays a key role in limiting our financial exposure related to unplanned outages. Use of common Windows software will be required daily.

Accountabilities

• Monitoring CBS and customer assets to maximise efficiency in line with contractual terms.
• Managing and prioritising incoming event notifications to comply with relevant contractual obligations.
• Providing professional, concise communications to a variety of internal and external customers and stakeholders.
• Maintain accurate records of all tasks undertaken on our internal web-based monitoring tool.
• Ensuring a comprehensive and thorough handover takes place between shift teams to maintain continuity of safe operations and ensure ongoing knowledge of work activities.
• Working efficiently in an SLA (Service Level Agreement) driven team environment.
• Producing reports detailing asset availability and performance patterns.
• Adhering to all applicable company policies, procedures and business ethics codes.

Experience

Experience in one of the functional areas below is required:

• Mechanical or electrical engineering.
• Support desk.
• IT support.
• Energy management.

Education

• ONC or HNC or equivalent in Computer Science, Engineering, or other technical field would be beneficial but is not essential.

At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.