Enterprise Account Director

Job Description

About Carwow

We’re Carwow. The car-changing experts for life-changing moments. Whether buying, selling, or (car) window shopping, we aim to give people total confidence in their choice.

We kicked off our journey as the ultimate matchmaker for car reviews, helping everyone pick their perfect ride. But we soon realised this wasn’t the destination - it was just the first leg. Why stop there when we could also help them get a great price?

So we decided we wanted to revolutionise selling cars, just like we did with buying them. That's when we introduced our game-changing 'sell my car' product.

Today, our dedicated team of over 350 experts across the UK, Germany, Spain and Portugal look after over 12 million active users (and an ‘excellent’ Trustpilot rating).

And we’ve got plenty left in the tank.

Working here

So, what does Carwow look like under the hood?

We’re always driving forward, and our people love what they do and love working together. Our goal is to empower our employees to discover their passions, create common ground, and take control of their careers with confidence.

We regularly fine-tune our hiring process to ensure fairness and all Carwowers receive comprehensive DE&I training. Our Diversity Committees, led by our fantastic employees, fuel internal education, help out our local communities, and champion initiatives for our customers.

We’re also Flexa100 nominated and aim to be the go-to place for changing cars. We’re proud to say we’ve got an impressive employee average engagement score of 8.5/10!

Bonding as a team is important to us - whether we're rocking the Carwow Olympics worldwide, playing drag bingo for Pride Month, taking part in beach clean-ups or rallying on the Padel court, there’s always something to bring us together.

Fancy a life-changing career from the car-changing pros? We’d love you to join us on our journey.

About the role

Please note - this is a field-based role

We have an exciting opportunity for a dynamic and motivated individual to join our commercial partner-facing team at Carwow in the senior role of Partnership Account Director. We’re really proud to have a brilliant commercial team, many of whom have been at Carwow for over 5 years.

They value the independence and flexibility of their roles and are amazing ambassadors for our business and products across the automotive industry. You will be joining a highly motivated, committed team who enjoy spending time together as much as they do with our industry partners.

In this role you will hold and develop collaborative working relationships with the senior leadership of our retail partners (car dealer groups), embedding Carwow as their most efficient, effective & valued partner for buying cars.

Unlike traditional industry stock-sourcing solutions, like trade auctions, our stock-sourcing tool allows dealers to buy cars directly from owners who list them on our site. We’re very much the newest entrant and disruptor in this space and our partners tell us that in a world where used cars are increasingly hard to get hold of, they love the opportunity to access stock they might not get through part exchange. But buying cars in this way, from platforms like us, is relatively new to the industry and so they also tell us that they value our close and collaborative working relationship that helps them (and us) to work through the challenge of operating differently. Our ethos of working closely to support our partners is evident through our regular dealer councils and the constant high-quality conversations that are a core part of this role.

Our partners are central to our success, and you’ll be helping to make that happen. You will work autonomously in the field, growing accounts to meet targets working across your dealerships to deliver results for our partners and ensure that working with our platform is as efficient for partners as it can be. You’ll be working alongside Account Managers who support the buyers in your dealership on a day-to-day basis and our marketplace team who support with data and intelligence on account performance.

As a part of the Carwow commercial team you will help to inform our strategy and insights from your conversations will help us to constantly innovate and develop and improve our product and service offering.

What you'll be doing

• Opening up and developing new partner relationships with target organisations using internal and external networking levers
• Understanding the Carwow stock buying solution and where it stands in the market and be able to deliver highly polished and engaging sales presentations
• Embed Carwow into the heart of all Dealer Partners as one of their most valued stock-sourcing solutions
• Deliver long-term sustained revenue growth by increasing the number of the buyers on the platform and the volume of stock buying across your retailer network
• Provide an outstanding level of account management to our partners and help them achieve their commercial objectives by thoroughly understanding the fundamentals of their businesses
• Work closely with the Account Managers to help them deliver on joint business plans, identify areas of challenge and work these through at senior levels of the organisation
• Develop strong, trusted relationships with the largest group contacts
• Effectively manage CRM through Salesforce to maintain accurately & up to date data for you and your team.
• Generate and collate contributions to product innovation and marketing initiatives.
• Develop & maintain an in-depth understanding of how the automotive industry works

What you'll need

• Experienced influencer and negotiator, with strong account management experience
• Ability to analyse and manipulate data to identify and communicate opportunities and risks and deploy growth strategies.
• Strong, flexible communication skills
• Proven ability to prioritise effectively to deliver on goals and objectives set
• A high level of business acumen, analytical skills and a problem solver
• Flexible and adaptable leadership style to positively lead teams through change

Who you are

• Adept communication at SLT - Exec level
• Energetic & enthusiastic, able to help other navigate change
• Highly driven, motivated to win
• Commercially focused, numerate
• An active listener with a high level of integrity
• Strong influencer
• Emotionally intelligent
• Focused on the success of others
• Solution-oriented – a problem solver

What's in it for you

• Hybrid working that works around you (two/three days in the field, the rest from home)
• Competitive salary to fund that dream holiday to Bali
• Share options - when we thrive, so do you!
• Vitality Private Healthcare, for peace of mind
• Monthly coaching sessions with Spill - our mental wellbeing partner
• Enhanced holiday package, plus bank holidays
• 28 days holiday
• 1 day for your wedding
• 1 day off when you move house - because moving’s hard enough without work!
• 2 extra days on your third year anniversary
• 5 extra days on your tenth year anniversary
• Option to buy 3 extra days of holiday per year
• Work from abroad for a month (due to popular demand, this offer excludes the moon).
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
• The latest tech (Macbook or Surface) to power your gif-sending talents
• Up to £500/€550 home office allowance for that massage chair you’ve been talking about
• A generous learning and development budget to help you master your craft
• Regular social events:, tech lunch’s, coffee with the exec sessions, book clubs, social events/anything else you pester us for
• Refer a friend, get paid. Repeat for infinite money
• Lunch & learns and Carwow Classrooms with expert speakers who are here for a free lunch

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.