Fully flexible hours

Dog friendly

Job Description

Who are we?

Common sense says that the less someone drives, the less driving should cost them. And we agree. But back in 2018, the car insurance industry didn’t see it like that. So, we launched the UK’s first real-time pay-by-mile policies. Since then, we’ve had our members covered for a massive 500 million miles of driving. It’s been an epic journey (which is a bit ironic, since we’re helping people who don’t use their cars so much).

Along the way, we’ve gone from plucky newcomers, to being voted Best Car Insurance Provider 3 times in a row. Though we’re still very much doing things in our own, unique way - we’re now backed by Direct Line Group (alongside some of the country's best known brands)

What we believe in.

We challenge with kindness, making sure everyone feels safe and included. We support each other.

We take time to learn so that we can improve ourselves, our colleagues and our products. We’re not afraid to make mistakes if it gives us the opportunity to grow.

We’re clear in our vision. We’re happy to challenge the status quo if it will help us make things better.

We own up, we don’t blame. We’re humble enough to take feedback on board, and respectful enough to give it. The next big idea could come from anywhere, so everyone’s opinion matters.

We consider before we start, whether that’s interrogating details to save confusion down the line, or getting help from others. We make decisions using data, not opinions, and we use our time wisely, always staying focused on the end goal.

Head of Pricing

As a key member of the Senior Management Team, you’ll report to the Chief Commercial Officer and be responsible for developing the By Miles Pricing Strategy to drive revenue growth, market share expansion and profitability targets.

You’ll lead our Data Pricing Team, support them with their goal setting and take a step back to sense-check the alignment of multiple team goals to produce an effective and aligned pricing engine. You’ll continue to build the Pricing Data and BI strategy enabling the team to:

  • Focus on analysis of internal and external data to identify pricing, performance and market trends, patterns, and opportunities.

  • Develop sophisticated pricing models and algorithms to accurately predict risk and optimise pricing structures.

  • Lead research into machine learning-based insurance models.

  • Be the champion of By Miles Pricing & Data strategy amongst group P&U leadership.

As part of the overall Senior management team at By Miles, you understand the importance of building and maintaining a great company culture and are committed to engaging in collaborative activities that develop and support the company's commitment to building an inclusive workplace.

What we want from the Head of Pricing is someone who is a brilliant and inclusive leader, and can oversee, develop and deliver our Pricing strategy. In the short-term we are focused on getting the groundwork right; acquiring profitable customers, getting financially stable and testing out our growth channels, so that in the longer term we can massively ramp up our growth.

If you’re looking for an opportunity where you can be in the driving seat and shape the future growth of the organisation, then we’d love to hear from you.

You’ll be a fantastic addition to By Miles if you have:

  • Demonstrable commercial leadership in developing and executing successful insurance pricing strategies in a high growth environment.

  • Expert pricing knowledge within the motor insurance industry.

  • A history of designing and leading the implementation of complex pricing models.

  • A strong understanding of underwriting and policy documentation.

  • A good understanding of data science and data insight and how they collectively achieve By Miles’ objectives.

  • Inclusive leadership, with the ability to support and lead multi-disciplined teams including Data scientists, BI analysts, and Underwriting.

  • Experiencing in setting out future strategy and being able to use a wider knowledge of the insurance industry to put forward proposals, that will guide business decisions (such renewal rates, save on claims cost).

  • Have a strong network and can act as source of expertise across the broader insurance industry.

  • Has an understanding of the claims process, in detail.

  • The ability to create credible pricing strategies and proposals, working with insurers to get them agreed and adopted.

Day to day you’ll be:

  • Taking a collaborative approach in maintaining strong, effective relationships with internal and external stakeholders.

  • Translating data into tangible strategy, driving the data requirements of the insurance functions as By Miles evolves, and larger data sets become available.

  • Influencing internally, acting in a consultancy capacity for other teams, such as operations, marketing, and customer experience.

  • Influencing externally, representing By Miles within P&U group leadership & Direct Line Group, gaining buy-in for By Miles/strategic goals.

  • Using your commercial acumen and ability to understand the details whilst being able to set out the big picture insurance pricing strategy.

  • Using your leadership capability to plan strategically for the function as the business grows, including knowing what skill sets to develop in the team.

  • Enabling and developing the team.

  • Willing to be hands-on price modelling and the larger future pricing and data strategy.

But it’s not all about us...

It’s just as much about you. We’re an ambitious, energetic bunch and we have our sights set on great things this year. We recognise the value our people bring, with their inquisitive minds, bright ideas and fantastic attitudes, and we aim to give as much as we receive. It’s only fair.

Our benefits:

  • Our people work from wherever works best for them. We have office space in central London - but if you prefer to work from home, you could be in Cornwall, Cardiff, Carlisle, or anywhere else in the UK (it doesn’t even have to begin with ‘C’). All you need is your talent and a stable internet connection.

  • We offer an allowance to help get your workspace set up.

  • We understand 9-5 isn’t for everyone, and are always willing to talk about flexible or condensed hours, part-time work and job share opportunities.

  • Life’s short and the world is wide. After 3 years at By Miles, you’ll be able to take a sabbatical and put time towards anything you like knowing your role is waiting for you.

  • We offer enhanced parental leave policies, regardless of gender. Primary Caregiver Leave, Secondary Caregiver Leave, Adoption Leave, Parental Leave and Shared Parental Leave.

  • Compassionate leave, Parental Bereavement Leave - When the worst happens, we want you to take the time you need without worrying about money or work.

  • You’ll get 26 days of annual leave a year (plus bank holidays on top).

As well as offering flexibility in your role, we’re committed to helping you get to where you want to be - professionally and as a person. As part of the By Miles team, you’ll get access to:

  • Flexible benefits through Thanks Ben worth £100 a month. This can be put towards anything you feel will increase your wellbeing (and, no, it definitely doesn’t have to be a gym membership).

  • Access to 16000+ online courses through our Learning & Development platform.

  • Access to coaching from our incredible in-house coach, Helen McMillan.

  • Access to on-demand mental health support

Salary: £100,000 - £110,000 + flexible benefits

Location: Work from anywhere in the UK, with full access to our offices in London (near London Bridge), Leeds, Bristol, Manchester, Birmingham, Glasgow, Doncaster, Perth, Maidstone, Gloucester, Farnham and Peterborough.

Our customers come from all walks of life, and so do we. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics or disability.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Enhanced maternity leave – Enhanced Primary Caregiver Pay: The Real Living Wage
Enhanced paternity leave
Adoption leave
Shared parental leave
26 days annual leave + bank holidays
Work from home allowance
Pregnancy loss leave
Monthly one-to-one coaching sessions with our in-house coach Helen McMillan.
Access to on-demand mental health support through Spill.
Fully Flexible Benefits through our partner Thanks Ben, choose the benefits that matter most to you from Health Insurance, Pension Tops Ups, Learning & Development top ups, or turn anything else into a benefit with your Thanks Ben Card.
Real Living Wage for new parents, regardless of gender, or amount of time taken with your new addition to the family.
Compassionate leave, Parental Bereavement Leave - When the worst happens, we want you to take the time you need without worrying about money or work.

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options By Miles provides and then we anonymously survey a statistically significant proportion of their employees to make sure By Miles is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at By Miles

Company employees


Gender diversity (male:female:non-binary)


Office locations


Funding levels


Hiring Countries

United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024
Finance & Insurance

Finance & Insurance

Industry awards 2023
Most flexible companies

Most flexible companies

Flexa100 2023
Finance & Insurance

Finance & Insurance

Industry awards 2022

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