BT Business • One Braham (4140), London, United Kingdom

Technical Design Leader

Salary:  Competitive + Excellent Benefits

Job Description



Why this job matters

Elevate your career with BT - Become our next Technical Design Leader

“Empowering Excellence: Leading Technology Solutions at BT”

At BT, we pride ourselves on being better. As a key player in our dynamic global team, you’ll play a pivotal role in designing and delivering cutting-edge solutions to a diverse range of customers, from Small and Medium Enterprises to large global organizations.

What you’ll be doing

Role Overview - Technical Design Leader:

  • Leadership and Commitment: As a technical design manager, you’ll guide a group of skilled technology professionals. Your focus will be on creating end-to-end technical solutions that align with business requirements and meet customer needs.
  • Collaboration: Reporting directly to a Senior Manager within Customer Solutions & Design, you’ll work closely with our leadership team. Your role will involve motivating and providing direction to a team of Technical Designers.
  • Expertise: With a strong background in design and delivery, you’ll take the lead across multiple customer projects. Your experience will drive right-first-time delivery, ensuring exceptional customer experiences and better outcomes.
  • Customer Engagement: Representing BT, you’ll engage with customers and internal stakeholders at their level, instilling confidence in our design and delivery capabilities.
  • Continuous Learning: Embracing a mindset of continuous learning, you’ll contribute to modernizing our business for a better tomorrow.
  • The Challenge: Every customer, every partner—our goal is simple: things should work seamlessly, and they do… Better on BT.

Skills and Experience

Leadership Dynamo:

  • Lead high-level engagements (think £10M+ projects) fearlessly.
  • Take charge at all levels of stakeholder groups, leading your high performing team of technical designers to amazing outcomes.
  • Problem-solving? You’ve got this—no reliance on others, you’ll have a solution orientated mindset.

Tech Trailblazer:

  • Your technical knowledge spans a vast product landscape—from Digital Infrastructure to Digital Workplace.
  • You’re the bridge between customer needs and relevant solutions.

Continuous Innovator:

  • Question the status quo. Change the game. Work smarter.
  • Embrace fresh ideas and explore their benefits. Innovation is your middle name.

Learning Ninja:

  • Mistakes? They’re stepping stones to growth.
  • Apply newfound wisdom to conquer the next challenge.
  • Feedback? Bring it on. Self-awareness is your superpower.

Team Maestro:

  • Relationships matter. Share knowledge. Support others.
  • Collaborate seamlessly with delivery teams and beyond.

Growth Visionary

  • Spot cross-sell and up-sell opportunities across technologies and customers.
  • Register, sell, and deliver like a champ.

Communication Virtuoso:

  • Speak the language of business leaders.
  • Proactively resolve challenges.
  • Present solutions with passion and impact.

Stakeholder Whisperer:

  • Identify stakeholders. Map out communication plans.
  • Manage relationships at the highest level.
  • Build long lasting relationships.

BT: Where things don’t just work—they work better. Join us and be part of the transformation!


Benefits of working for BT include:

• Competitive salary
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop

Company benefits

25 (UK) / 21 (India) days annual leave + bank holidays
Open to job sharing
Open to part time work for some roles
Flexible working week
Mental health platform access
Compassionate leave
Cinema discounts
Buy or sell annual leave – buy up to 5 days/year pro rata
Bank holiday swaps
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Cycle to work scheme
Faith rooms
Pension match/increase
Salary sacrifice
Share options
Employee discounts
Employee assistance programme
Volunteer days – 3 volunteer days per year
Lunch and learns
L&D budget
Season ticket loan
Enhanced sick pay – 3 months
Optional unpaid leave
More information needed
More information needed
More information needed
Work-life balance
More information needed
Role modelling
More information needed
More information needed

Working at BT Business

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Office locations

UK wide (London, Birmingham, Bristol, Manchester, Liverpool, Glasgow & more), ROI, India, Hungary, Spain, United States, Australia

Hiring Countries

United Kingdom

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