Technical Design Leader

Job Description

Locations

London

Why this job matters

Elevate your career with BT - Become our next Technical Design Leader

“Empowering Excellence: Leading Technology Solutions at BT”

At BT, we pride ourselves on being better. As a key player in our dynamic global team, you’ll play a pivotal role in designing and delivering cutting-edge solutions to a diverse range of customers, from Small and Medium Enterprises to large global organizations.

What you’ll be doing

Role Overview - Technical Design Leader:

• Leadership and Commitment: As a technical design manager, you’ll guide a group of skilled technology professionals. Your focus will be on creating end-to-end technical solutions that align with business requirements and meet customer needs.
• Collaboration: Reporting directly to a Senior Manager within Customer Solutions & Design, you’ll work closely with our leadership team. Your role will involve motivating and providing direction to a team of Technical Designers.
• Expertise: With a strong background in design and delivery, you’ll take the lead across multiple customer projects. Your experience will drive right-first-time delivery, ensuring exceptional customer experiences and better outcomes.
• Customer Engagement: Representing BT, you’ll engage with customers and internal stakeholders at their level, instilling confidence in our design and delivery capabilities.
• Continuous Learning: Embracing a mindset of continuous learning, you’ll contribute to modernizing our business for a better tomorrow.
• The Challenge: Every customer, every partner—our goal is simple: things should work seamlessly, and they do… Better on BT.

Skills and Experience

Leadership Dynamo:

• Lead high-level engagements (think £10M+ projects) fearlessly.
• Take charge at all levels of stakeholder groups, leading your high performing team of technical designers to amazing outcomes.
• Problem-solving? You’ve got this—no reliance on others, you’ll have a solution orientated mindset.

Tech Trailblazer:

• Your technical knowledge spans a vast product landscape—from Digital Infrastructure to Digital Workplace.
• You’re the bridge between customer needs and relevant solutions.

Continuous Innovator:

• Question the status quo. Change the game. Work smarter.
• Embrace fresh ideas and explore their benefits. Innovation is your middle name.

Learning Ninja:

• Mistakes? They’re stepping stones to growth.
• Apply newfound wisdom to conquer the next challenge.
• Feedback? Bring it on. Self-awareness is your superpower.

Team Maestro:

• Relationships matter. Share knowledge. Support others.
• Collaborate seamlessly with delivery teams and beyond.

Growth Visionary

• Spot cross-sell and up-sell opportunities across technologies and customers.
• Register, sell, and deliver like a champ.

Communication Virtuoso:

• Speak the language of business leaders.
• Proactively resolve challenges.
• Present solutions with passion and impact.

Stakeholder Whisperer:

• Identify stakeholders. Map out communication plans.
• Manage relationships at the highest level.
• Build long lasting relationships.

BT: Where things don’t just work—they work better. Join us and be part of the transformation!

Benefits

Benefits of working for BT include:

• Competitive salary
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop