Technical Delivery Professional

Job Description

Recruiter: Trevor Newman

Career Grade: E

Internal Closing Date: 3/06/2026

About the role

Our internal Networks unit is responsible for designing, building and running the networks and technology platforms that BT, and our customers, rely on.

Across our fibre, mobile, WiFi and core networks, BT is a connectivity powerhouse, leading the world in the adoption of converged, automated, programmable network technologies. Bringing together network strategy, transformation, and the modernisation of our mobile and fixed network assets - along with direct partnering with Enterprise, Global and Consumer on leading edge, converged services and experiences – our Networks division designs, builds and runs the technology platforms that BT, and our customers, rely upon every day.

In Networks, we play our part, every day, to make this true. We are responsible for the heart of BT, making sure our networks stay reliable, resilient, secure, and ahead of changing demands.

What you’ll be doing

Within the Converged Core Technical Delivery team, this Professional role supports the end to end delivery of technical solutions that drive commercial outcomes, ensuring alignment with the roadmap, timelines, budget, and quality criteria throughout. The role contributes across small scale projects, medium complexity initiatives, or larger programmes, covering activities such as physical and logical infrastructure build, network compaction and optimisation, VPN builds, and the implementation of best practice policies, procedures, and governance. Working as part of an integrated team, it collaborates with a wide range of internal and external stakeholders, including third parties, to coordinate delivery, manage challenges, share progress, and support benefit realisation from conception through to market launch and transition into operations.

Reporting to a Technical Delivery Manager, the role focuses on defining and maintaining clear scope, deliverables, and project plans at the outset, tracking progress, finances, risks, dependencies, and changes throughout delivery to ensure timely, high quality outcomes. It supports escalations and decision making through clear reporting and well informed recommendations, while ensuring compliance with BT Group policies and external contractual obligations. The role plays an active part in improving processes, governance, and delivery models, and helps strengthen team and partner relationships while resolving issues and maintaining effective communication. Success in the role relies on curiosity, strong communication, commercial awareness, and a tenacious, creative approach to problem solving, alongside proactive risk management and a commitment to continuous improvement across both Converged Core and the wider business.

Essential Skills / Experience

• Requirements gathering
• Scope and dependency management
• Delivery planning and project controls
• Scheduling and progress tracking
• Stakeholder management and facilitation
• Positive and effective communication style
• Change management
• Decision making and data driven insight
• Formal project reporting
• Budgeting, financial tracking, and forecasting
• Risk and issue management

Desirable Skills / Experience

• Governance, compliance, and delivery assurance
• Continuous improvement and innovation
• Identification and sharing of best practice
• Strong problem solving skills
• Ability to operate autonomously
• Defect management and root cause analysis
• Commercial awareness
• Technical delivery awareness (infrastructure and networking domain)
• Adaptability, resilience, and growth mindset
• Professional qualification or accreditation desirable

Our Package

• Annual On target bonus 10% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Direct share scheme
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
• equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running.

With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.