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BT Group • RMZ Ecoworld, Devarabeesanahal, Bengaluru, India

Technical delivery professional

Employment type:  Full time
9.4

/10

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Job Description

Why this job matters

The purpose of this role is to be accountable for multiple medium complex Technical deliveries or a single
large technical delivery. The role ensures the scope of delivery is understood by key stakeholders, that the
technical solution meets the business need and that plans are comprehensive and are achieved. Identify and
implement changes to improve quality and reduce costs of the deliveries. Produce and agree technical delivery
plan and manage dependencies

What you’ll be doing

Supports full cycle delivery of commercial outcomes for technology developments and solutions.
Supports the resolution of risks and issues relating to delivery and any impacts on related components or
teams.
Supports the collaboration across a range of internal and external stakeholders to resolve issues, update on
progress and achieve benefits.
Supports with multiple complex medium sized technical deliveries and/ or a single large technical delivery.
Supports the monitoring of all actions and activities, from scope to delivery, to ensure adherence to
technical roadmap and time and budget constraints.
Supports the implementation of improvement of process and service performance and suggest and
implement changes to how the team operates.
Supports the resolution of technical delivery problems.
Participates in a diverse team to deliver medium-sized, technical projects within a specific domain which
enable benefits for customers across a portfolio of projects.

The Skills You'll Need

  • Negotiation
  • Presenting/Demonstrating
  • Program Increment Planning/Big Room Planning
  • Agile Methodologies
  • KPI/Metric Monitoring
  • Requirements Gathering
  • Service Level Agreement Management
  • Requirements Management
  • Stakeholder Management
  • Lean Portfolio Management (LPM)
  • Project/Programme Management
  • Decision Making
  • Growth Mindset
  • Inclusive Leadership
  • Good to have - Sound Tools Knowledge - JIRA
  • Good to have - Sound knowledge of Change management processes
  • Must Have- Demonstrates excellent communication skills with ability to effectively communicate at all levelswithin the organisation reaching out when needed to resolve issues.
  • Good to have demonstrable and proven delivery management skills with a track record of successful
    deliveries.
  • Exposure to varied development methodologies – Waterfall, Agile.
  • Must show strength in negotiation both internally and externally to ensure successful resolution of issues prior to escalation, ensuring that the wider business imperative is not undermined.
  • A clear understanding of the business imperatives and how they align with the wider company strategy

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neo-natal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Working at BT Group

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Afghanistan

Brazil

Colombia

Hungary

India

Ireland

Spain

United Kingdom

Office Locations

Awards & Accreditations

Family Friendly

Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025

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