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Job Description

Why this job matters

The Software Engineering Manager coordinates the execution of the engineering strategy and roadmap that supports BT's commercial strategy through cross functional business partnering and the participation of a team that pursues innovation as well as engineering excellence.

What you’ll be doing

1. Manages and coaches teams of software engineers driving the engineering organisation's ability to deliver high quality code on time and on budget and implementing means of bringing measurability as well as predictability to the engineering organisation's capabilities
2. Oversees the execution of technical decisions, technology choices and architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short term impact with long-term transformation
3. Monitors, manages and ensures timely releases from teams by driving compliance with key release quality metrics
4. Consults on complex and strategic issues using advanced technical knowledge, across wider industry and/or specific sectors, and develops bespoke or leading edge, technically complex solutions (e.g., relating to new, untested technology and/or large-scale impact of products)
5. Drives the implementation of the defined technical roadmap to meet the needs of the business, engineering team, and partner teams
6. Implements, engineering and operational excellence initiatives, implementing metrics and processes for regular assessment and improvement
7. Takes a managerial and influencer role in the software engineering function, implementing the technical vision and the pursuit of innovations regarding new technologies, platforms and applications
8. Develops 'best-in-class' engineering for services by ensuring that the services and the components are well-defined and modularised, secure, reliable, diagnosable, actively monitored and reusable
9. Oversees the implementation of new architectures, standards, and methods for large-scale enterprise systems, proactively removing blockers from the team's work
10. Researches, designs and writes new software and performs deep dive data analysis, to identify issues and implement ways to improve working processes within the area of software engineering responsibility, such as avoiding and reducing technical debt
11. Performs complex debugging and troubleshooting of critical issues throughout the development process
12. Supports the implementation of new architectures, standards, and methods for large-scale enterprise systems
13. Coordinates the evaluation and implementation of high-quality tools and automation processes to support continuous delivery and developer productivity
14. Builds and maintains an engineering culture that fosters innovation and creativity while delivering high quality products with predictability and reliability
15. Champions, continuously develops and shares with team knowledge on emerging trends and changes in software engineering

The skills you’ll need

• Proficient in React, Java springs tech and Node JS
• Should have extensive MSL microservices experience
• Should have experience with portals.
• Develops methods to upskill people, enable new processes and working methods, drive technology and operational improvements and foster a culture of collaboration.
• Uses a group of software development methodologies based on iterative development, where requirements and solutions evolve through collaboration between self-organising cross-functional teams.
• Creates the values, expectations, and practices that guide and inform the actions of an organisation.
• Manages changes and developments within teams and the wider organisation.
• Develops software systems, focusing on building single-function modules with well-defined interfaces and operations.
• Uses tools, processes and methodologies to align business strategy and goals with its IT services and infrastructure.
• Analyses current business state within the context of future expectations, determines whether new business strategies are needed to address existing issues or meet new needs and estimates the level of effort to enhance or expand current business strategies.
• Integration/Continuous Deployment Automation & Orchestration
• Conducts an investigation to provide stakeholders with information about the quality of the software product or service under test.
• Follows a specific process used by the software industry to design, develop and test high quality software.
• Analyses business processes and workflows within the organisation and identifies new approaches to redesign business activities or optimise performance, quality and speed of processes.
• Leads the work of a team to achieve goals and meet success criteria at a specified time.

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Company benefits

Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Carer’s leave – Two weeks paid leave
Open to job sharing
Open to part time work for some roles
Private GP service – 24/7 virtual GP access for UK colleagues
Mental health platform access – Silvercloud
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Buy or sell annual leave – buy up to 5 days/year pro rata
Employee assistance programme
Bank holiday swaps
Share options
Compassionate leave
Faith rooms
Salary sacrifice
Employee discounts
Cinema discounts
Enhanced sick pay – 3 months
Optional unpaid leave
Returnship
Complimentary Medical Services
Travel loan
Enhanced pension match/contribution
Volunteer days – 3 volunteer days per year
Lunch and learns
Cycle to work scheme
In house training
Mentoring
LinkedIn learning license – unlimited access
Learning platform – internal and external learning content via Degreed
L&D budget – sponsored accreditation available for certain professions
Coaching
Referral bonus
Neo-natal leave

Working at BT Group

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Brazil

Canada

Hungary

India

Ireland

Singapore

Spain

United Kingdom

United States

Office Locations

Awards & Accreditations

Family Friendly

Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025

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