9.2

/10

Transparency ranking

top 3
scores:
82%

Autonomy

76%

Hours flexibility

72%

Work-life balance

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Job Description

Why BT
We’ve always been an organisation with a purpose; to use the power of communication to make a better world. You can trace this back to our beginning as pioneers of the world’s firs telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast-changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Purpose of Role and Accountabilities

Purpose of role The key purpose of this role is to take ownership and build solutions using opensource tools to provide observability for private cloud platform. The role will work independently with some guidance when needed and can contribute to pairing with other team members. The role ensures enabling rapid business feature delivery though automation in design/dev/test and build processes. Accountabilities • Supports the design and development of discreet solutions in line with cloud technologies and security standards, demonstrating basic understanding of how solution impacts the wider Technology roadmap for an application • Identifies and solves routine problems with components designed, performs deep dive data analysis, potentially introducing new components or features to resolve issues. • Conducts technical peer reviews within the organisation or with suppliers to ensure outputs align to quality standards and customer requirements. • Designs and develops automation of services with team, ensuring and documenting the quality of delivery • Contributes technical and analytical knowledge where needed to support managers, principals or technical experts to resolve issues during projects. What BT values and

What do we need for this job

Be agile: You use your knowledge of best practice to collaborate with peers across the business in different ways.

Give specialised advice: You offer advice and recommendations based on your expertise both proactively and on request.

Issue management: You research and recommend solutions to resolve routine problems. You escalate complex or unexpected

issues as needed.

Technology design: You analyse user requirements and help to design components of the architecture for software, systems

and networks.

Technology integration: You develop solutions, applying your knowledge of advanced technology applications, databases and

platforms, containers, build tools and how various features interact.

Improvement focus: You question and challenge the way things are done and work with others to make improvements. You

build your understanding of the end-to-end processes to which your own role and the wider team contribute.

Software development: You write basic code. You develop and test complex or non-routine digital software and platforms to

make sure they meet design requirements.

What I’ll be doing – your accountabilities

Design, implementation, and maintenance of cloud-native web applications, following software development lifecycles.

Understanding of CI/CD pipelines and version control using Git.

Ability to deliver using Agile methodology.

Capability to deep dive into technical areas and achieve optimal outcomes in challenging situations.

Understanding of telecom domain/OSS to support customer solution delivery.

Collaborate with the engineering team to achieve common goals of quality and reusable deliverables.

Drive strong engineering practices within the team.

Ability to debug complex issues and provide effective solutions.

Manage concurrent application releases and small engineering teams to deliver quality software on time.

Explore open-source technologies to deliver industry-standard solutions.

Engage stakeholders and derive business cases.

Skills required for the job

Technical Expertise

Hands-on experience with Java (JDK 11+), REST APIs, Spring Boot, Spring Data, Spring Security, and Spring Cloud.

Proficient in RDBMS and NoSQL (Neo4j).

Experience in containerization and Kubernetes.

Familiar with observability tools (Prometheus, ELK, Grafana).

Knowledge of automation tools (Jenkins, GitLab Pipelines).

Expertise in DevOps operating model and scalable distributed architectures.

Basic understanding of Cloud, OpenStack, SDN.

Leadership & Strategy

Drive technical excellence, shared learning, and industry recognition.

Create and articulate strategic vision and roadmap across technical and non-technical teams.

Delivery & Change Management

Lead large-scale Agile delivery and complex business change.

Design and document structured processes with clear workflows.

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Company benefits

Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Carer’s leave – Two weeks paid leave
Open to job sharing
Open to part time work for some roles
Private GP service – 24/7 virtual GP access for UK colleagues
Mental health platform access – Silvercloud
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Buy or sell annual leave – buy up to 5 days/year pro rata
Employee assistance programme
Bank holiday swaps
Share options
Compassionate leave
Faith rooms
Salary sacrifice
Employee discounts
Cinema discounts
Enhanced sick pay – 3 months
Optional unpaid leave
Returnship
Complimentary Medical Services
Travel loan
Enhanced pension match/contribution
Volunteer days – 3 volunteer days per year
Lunch and learns
Cycle to work scheme
In house training
Mentoring
LinkedIn learning license – unlimited access
Learning platform – internal and external learning content via Degreed
L&D budget – sponsored accreditation available for certain professions
Coaching
Referral bonus
Neo-natal leave

Working at BT Group

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Currently hiring in

Brazil

Canada

Hungary

India

Ireland

Singapore

Spain

United Kingdom

United States

Office Locations

Awards & Accreditations

Family Friendly

Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025

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