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BT Group • Outer Ring Road, Bellandur, Bengaluru, India

Software Engineering Professional

Employment type:  Full time
9.4

/10

Transparency ranking
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Job Description

Why this job matters

The Software Engineering Professional supports the execution of BTs software engineering strategy through cross-functional delivery, contributing to the development of technical solutions and platforms that enable innovation and engineering excellence.

What you’ll be doing

  • Role develops software and technical solution for the SPM Area in the following domain ;
    Fault Management
    Incident Management
    Service Management
    Change Management
  • Role involves developing and delivering software solutions through automation across self (UK networks/IT) and Enterprise Autofix instances.
  • Experience designing & development of automation pipelines and containers (Dockers, Kubernates)
  • Ability to do deep dive on technical areas and get the best outcome out of technically challenging situations.
  • Able to get hands on and lead the vendor technical teams for BAU and Transformation delivery
  • Understand the telecom domain well enough to act as domain and technical focal point
  • Understand need of multiple projects and communicate them divisionally and/or cross-divisionally
  • Contribute to the definition of the team processes and standards
  • Manage concurrent application releases and small engineering teams to deliver quality software releases on time.
  • Knowledge to deliver in Agile Methodologies.
  • Drive strong engineering practices in the team
  • Ability to debug complex issues and provide the right solution

Good To Have

  • Technical Expertise: Be a subject expert and drive shared learning and collaboration. Be a leader in the industry and recognised externally as a thought leader and for making outstanding contributions to the industry, perhaps via a professional body.
  • Mandatory Skill set :- Docker, K8’s, Python, Ansible, Juju charms, AWS, Jenkins, ELK, Monitoring & Alerting using Promethus, Grafana and Alert Manager, Canonical Openstack and Virtualisation using KVM
  • Strategic / Enterprise Perspective: Able to create and articulate a compelling holistic strategic vision and roadmap to both colleagues and external contractors. This may require an ability to articulate complex information to colleagues working outside the technical space.
  • Change Management/Agile Delivery: Able to create and sustain successful large scale and complex business change. An expert in change management.
  • Process design & documentation: The ability to describe, map and document down to the procedural detail complete processes on a structured way. The ability to organise and structure the process flow in synchronisation with the exchanges with other processes.

The skills you’ll need

TroubleshootingAgile DevelopmentDatabase Design/DevelopmentDebuggingProgramming/ScriptingMicroservices/Service Oriented ArchitectureVersion ControlIT SecurityCloud ComputingContinuous Integration/Continuous Deployment Automation & OrchestrationSoftware TestingApplication DevelopmentAlgorithm DesignSoftware Development LifecycleDecision MakingGrowth MindsetInclusive Leadership

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
LinkedIn learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neo-natal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room

Working at BT Group

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Brazil

Canada

Hong Kong

Hungary

India

Ireland

Singapore

Spain

United Kingdom

Office Locations

Awards & Accreditations

Family Friendly

Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025

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