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BT Group

Site Reliability Engineering Associate 3

Location:  IND Gurugram Tower C&D
Location flexibility:  3 office days / week
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Job Description

About the role

The Site Reliability Engineering Associate 3 assists with a range of routine activities in the service performance, reliability and availability that internal and external customers expect.

What you’ll be doing

1. Assists with routine activities in the implementation of new software development life cycle automation tools, frameworks, and code pipelines (continuous integration/continuous delivery pipelines), applies best practices that are delivered from site reliability engineering leadership with a focus on the re-use of application code, demonstrates consistent software delivery practices and produces continuous integration/continuous delivery platform solutions using Amazon Web Services cloud, infrastructure as code (IaC), GitOps, and container technologies
2. Assists in the delivery of technology development and solutions that provide business value and meet customer requirements, encouraging team's use of innovative approaches and tools to solve problems
3. Assists with the implementation of monitoring tooling used to optimise systems for uptime, performance, and reliability, and robust monitoring and alerting systems
4. Writes routine tests that investigate how infrastructure handles failure and scaling
5. Assists in executing work in scaling systems sustainably through mechanisms like automation and evolves systems by pushing for changes that improve reliability and velocity
6. Assists the delivery of infrastructure as code software to improve the availability, scalability, latency, and efficiency of services
7. Assists with the implementation of continuous integration/continuous delivery systems
8. Works with sales and application management support in capacity and performance planning

Essential Skills / Experience

Desirable Skills / Experience

Our Package

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Working at BT Group

3 office days / week

A little flex time

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neonatal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

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Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Australia

Brazil

Hungary

India

Ireland

Japan

Mexico

United Kingdom

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