Senior Strategy Manager

Job Description

About the role

At BT, our strategy is how we respond to our customers, outpace competitors, and adapt to a fast-changing world. Strategy & Change is where that happens. We set BT’s direction and work with every part of the business to make it real. Our teams cover the full journey – from shaping the big picture, to making change happen on the ground, to creating what comes next.

Within Strategy & Change, the Group Strategy & Insight team works across the whole business to create a set of integrated strategies and plans, based on deep insight from customers, markets and competitors to drive long-term value creation. As part of the Group Strategy & Insight team, the Commercial Strategy team has a critical role to play on investments in cutting-edge 5G and FTTP technologies. Our team articulates the impact of strategic decisions and commercial opportunities on different customer facing units (CFUs) and manages trade-offs to ensure our investments deliver BT’s strategic priorities. We have wide ranging exposure across BT and our work feeds directly into strategic and investment decisions within BT and informs decision making at the highest level.

This role sits at the intersection of strategy, commercial decision‑making, and people‑centred change. Our work shapes some of the most complex and consequential decisions BT makes. Success in this role is about having the right answer and bringing people with you. You will work with senior leaders across BT who hold different incentives, pressures and perspectives and impact will come from your ability to listen, build trust, frame trade‑offs clearly, and create shared ownership of decisions.

What you’ll be doing

As a Senior Strategy Manager, you will play a pivotal role in shaping the future direction of BT by leading strategic problem solving and delivering bold strategic and commercial recommendations:

• Lead complex, ambiguous strategic problems using data and judgement to create alignment
• Translate complex data and customer insight into compelling narratives with clear, actionable recommendations that create shared ownership of outcomes and a clear path to execution
• Build strong relationships across different units, collaborating effectively to engage and influence stakeholders at all levels to ensure our recommendations are owned collectively
• Build enduring expertise in the team on commercial modelling and customer perspectives

This is a role for someone who combines strong strategic and analytical capabilities with emotional intelligence, curiosity about people, and confidence operating through influence.

Essential Skills / Experience

• Proven experience delivering strategic or commercial outcomes by executive and board ready recommendations – e.g. investment prioritisation, pricing, product portfolio decisions - combining robust analysis with effective stakeholder engagement
• Proven experience building and owning commercial models & business cases (e.g. NPV/IRR & scenario modelling) with clear accountability for recommendations
• Track record of translating complex data and insight into clear, concise narratives for senior audiences
• Experience shaping outcomes with senior stakeholders across business units holding differing objectives, through trust, clarity, and credibility
• Experience using judgement to balance evidence, risk and uncertainty to form clear and actionable recommendations without defaulting to analysis alone.

Desirable Skills / Experience

• Background in strategy roles (in‑house or consulting), operating in complex, matrixed organisations
• High emotional intelligence, including the ability to listen, challenge constructively and navigate disagreement
• Comfortable operating in ambiguity
• Adaptive communication style, tailoring content and approach to different audiences and forums
• Collaborative team player, committed to building collective ownership and contributing to a high performing, supportive team culture

Our Package

• 15% on target annual bonus
• Private Healthcare for self & family
• Company car or £5,500 cash alternative
• X4 Salary Life Assurance
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave
• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
• World-class training and development opportunities
• Discounted broadband, mobile and TV package
• Access to 100’s of retail discounts including the BT shop

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.