Security & Admin Support Office

Location: Cheltenham

Closing Date: 18/06/25

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.
You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

Why this job matters

This role is to support the Security Operations function on the site. The post holder is required to manage the front reception desk to provide a security service to the site to include management and escorting of visitors; providing security briefings to cleared employees; fulfilling the role of Site Security Manager to ensure security compliance and reporting of security incidents and breaches; fulfilling the role of site Registrar for all documents or other media; triaging of reported security incidents and to support the Security Operations Manager and team as required.

This job role is based in Cheltenham. Onsite (5 days per week). Monday-Friday (37.5 hours per week). You must be able to obtain DV MOD clearance in order to start this role. You will need to have lived in the UK for 10 years+ to obtain this.

What you'll be doing

• Greeting visitors and ensuring hosts are aware of their responsibilities. Escorting visitors where required. Checking clearances in advance of their visits. Maintaining records of site visits for audit purposes.
• Fulfilling the role of Site Security Manager, giving security briefings and ensuring all security incidents and breaches are recorded. Being the first point of contact on site for any security issues.
• Fulfilling the role of site Registrar, ensuring all protectively marked documents and media are registered and stored securely.
• Investigating reported security incidents in a proportionate manner until a satisfactory conclusion is reached.
• Responsible for ensuring compliant movement of protectively marked material in accordance with BT Policies and customer requirements

Essential Skills

• Highly Organised
• Effective communicator
• Professional
• Attention to detail
• Positive Ambassador

What we'd like to see on your CV

• Demonstrated experience in a similar role (Essential)
• A background in security related functions (Desirable)
• DV clearance (Desirable) - must be able to achieve DV clearance, offers can only be made once this is achieved.

Benefits

• Competitive salary
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 22 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​
• 24/7 private virtual GP appointments for UK colleagues​
• 2 weeks paid carer’s leave ​
• World-class training and development opportunities​
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop

#LI-Onsite

Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience.

In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.