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BT Group • GBR-Birmingham-Three Snowhill

Sales Specialist - Connectivity

Employment type:  Full time
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Job Description

Location: Birmingham, Three Snowhill

About the role

This is a fantastic opportunity to join BT’s growing specialist sales function as a Connectivity Specialist, supporting a wide network of sales teams across small business, mid-market and corporate customers. This role plays a critical part in driving revenue through expert product support and commercial insight.


You will act as a subject matter expert across BT’s connectivity portfolio, including broadband, BT Net, Digital Voice and mobile solutions. Rather than owning a single patch, you will enable around 100 sales colleagues to sell more effectively – helping shape opportunities, improve conversion and maximise customer value.


This is a high-impact, desk-based role with strong visibility, offering the chance to build deep product expertise, influence sales strategies, and evolve into emerging areas such as security. It’s ideal for someone who enjoys combining technical sales knowledge with coaching and commercial thinking in a fast-paced, collaborative environment.

What you’ll be doing

- Support and enable a large sales community to drive revenue across connectivity products
- Provide expert guidance on broadband, networking and voice solutions to shape customer propositions
- Identify opportunities to grow pipeline, improve conversion and increase deal value
- Partner with sales teams across small business, mid-market and corporate segments
- Contribute directly to sales performance through involvement in key or complex deals
- Coach sales colleagues on product positioning, sales approach and deal strategy
- Build credibility quickly as a trusted specialist within a network of ~100 salespeople
- Analyse sales trends and recommend actions to improve commercial performance
- Collaborate with product, marketing and commercial teams to align go-to-market activity

Essential Skills / Experience

- Proven B2B sales experience with a consistent track record of delivering against targets, understanding of sales processes, pipeline management and deal cycles
- Knowledge of connectivity products (e.g. broadband, networks, voice) or similar technical solutions
- Commercial awareness with the ability to shape compelling customer propositions

Desirable Skills / Experience

- Experience working as a specialist sales resource (e.g. product specialist, overlay role)
- Experience supporting or coaching sales teams to improve performance
- Exposure to security or advanced connectivity solutions
- Ability to work in a fast-paced, target-driven environment with multiple stakeholders
- Ability to influence and support a wide sales community, building credibility quickly

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

+ 65% on target bonus
+ Access to an online private GP 24/7 for you and your immediate family
+ Market-leading paid carers leave with up to 2 weeks off
+ Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
+ Discounted EE and BT products, including mobile and broadband
+ Market leading Pension scheme – 5% from you and 10% from us
+ Holiday purchase scheme


With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK


We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.


We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.


As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

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25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
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Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neonatal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Flex spring

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Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Brazil

Hungary

India

Ireland

Mexico

South Africa

United Kingdom

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