Sales Manager/Account Director

Job Description

Why BT International?

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.

Why this job matters

The role orchestrates in South Korea and leads the execution of the account strategy, managing 1-3 key global accounts as part of a global team. This role builds and sustains executive level relationship, leads and manages the overall account and delivers on customer satisfaction.

With such a fast-moving, ever-changing market, dynamic portfolio of products, brands and services, each day brings new challenges, opportunities, and the chance to expand our horizons.

For us, it’s all about keeping our customers at the heart of everything we do. If you’re innovative in your thinking and dependable in your delivery this is the place for you.

What You’ll be doing – your accountabilities

• Build and own the holistic customer/BT plans for a small group of strategic global customers detailing critical insights and new business opportunities
• Maintain influential network relationships both internally and externally, to maximise opportunities to successful closure and handover.
• Build foundations to develop successful and sustainable long-term business relationships with key stakeholders.
• Identify new tactical sell opportunities & create pipeline that will result in both short- and longer-term business success.
• Develop strong, proactive account plans that summarise strategy and action.
• To seek innovative ways to expand new services and initiatives across the accounts.
• Utilise portfolio change and additions to engage with organisations and create customer conversations.
• Prioritise keeping sales data current and accurate in Salesforce to ensure business and customer accuracy.

Skills required for the job

• Sales Drive and Achievement Orientation. You enjoy talking to new clients and understanding their issues and are able to build a business case with them.

• Commercial Analytics and Technology Adoption. Identify patterns in data and leverage technical tools proactively without hesitation.
• Personalisation and Value Creation. Build rapport and tailor messages which tap into customer needs that align to Why BT.
• Collaboration and Inspiring Customer Confidence. Work as one team with our customers and build real partnerships and trusted relationships.
• Simplifying and Conveying Complex Information. Making life easier for our customers by truly understanding their needs and providing solutions to their strategic business priorities.
• Sales Adaptability, Resilience and Agility. Manage change and stay productive under pressure over a period of time consistently.
• Commercial Creativity. Act on strategic opportunities and be innovative in securing new business. Be bold, challenge the status quo and take action to attain the desired outcomes.

Experience you would be expected to have

• Creative thinking and solutions to complex business problems including across geographies and cultures
• Experience with winning new logo deals and driving consistent business growth
• Success in building partnerships with stakeholders at C-level/senior manager/exec level
• Delivered or exceeded sales targets in global accounts
• Developed and executed successful account plans to deliver growth

What we offer

• Dynamic multinational environment, working with international diverse teams and inclusive company culture
• Work for a company that accelerates growth through tech that is responsible, inclusive, innovative and sustainable
• World-class training and development opportunities, unlimited access to LinkedIn Learning and Academy learning pathways
• Competitive salary and on-target bonus plan
• Flexible benefits to fit around you
• Volunteering days
• Opportunity for hybrid working
• Team building events