RF Planning and Optimisation Specialist

Working Style: 3 days a week from office, 2 days from home

About the role

This role operates within BT/EE's Mobile Network Planning and Optimisation function, with responsibility for driving radio network performance, customer experience, and coverage improvements across a defined geographical area. The role works closely with regional planning, optimisation, operations, engineering, and managed service partners to ensure the mobile network delivers against customer and business expectations.

Impact of the role
The role contributes directly to improving customer experience by analysing network performance, identifying areas of opportunity, and delivering targeted optimisation and investment plans. Through detailed analysis of network, customer, and benchmarking data, the role drives continuous improvements in coverage, capacity, and service quality. It also supports business decision-making through the production of evidence-based recommendations, business cases, and performance insights, helping to maximise the value of network investments and deliver operational efficiencies.

What you’ll be doing

The role purpose is to drive improvement in Radio Coverage & Performance through effective performance management and localized network optimisation. Main accountabilities for the role include:

• Perform detailed analysis of network performance and customer experience in a given geographical area.
• Produce and implement detailed improvement plans to deliver continuous network improvement using existing radio network capability.
• Perform detailed analysis of public benchmark (Umlaut and root metric) failures and implement improvement plans to reduce risk of future failures.
• Identify and prioritise investment requirements to drive better customer experience, build effective business cases to justify investment.
• Monitor network performance including failure cause breakdowns and investigate trends. Identify common trends across the network.
• Support development of less experienced members of the team and share knowledge openly and clearly to improve overall team skills.
• Work with operations and managed service provider to ensure operational faults impacting performance are being progressed effectively.
• Produce evidence packs to support decision making where required to get issues resolved and secure investment where required.
• Use advanced data analytics skills to drive improved ways of working.
• Support regional manager as required to complete priority tasks.

Essential Skills / Experience

• Advanced Mobile Network RAN optimization/planning and/or RAN Performance knowledge in LTE and 5G.
• Ability at making decisions in ambiguous situations using incomplete information.
• Produce clear and effective communication both written and verbal to justify actions and drive business decisions.
• Experience of Huawei/Ericsson/Nokia Performance counters and parameters.
• Knowledge of crowd data sources and how they can be used to improve understanding of radio propagation and customer hot spots.
• Drive survey analysis including layer 3 message drill down and diagnostics.

Desirable Skills / Experience

• Data Analytics and the ability to process and investigate large datasets.
• Experience of using Atoll or similar Network planning tools.
• The use of and interpretation of network performance KPI’s.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Ready to connect for good and help shape the future? Apply now

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.