Project Professional - ESN (Fixed Term Contract)

Job Description

Location - Birmingham (will need to be in the office 3 days a week)

***Fixed Term Role - February 2026 to 28th August 2026 ***

Why this job matters

This is a key fixed term position covering Family (Paternity) Leave, working with the Home Office and 3 Emergency Services (3ES) Users to ensure the Emergency Services have operationally acceptable coverage to facilitate their transition to ESN. This role owns and manages key relationships with 3rd party site providers to ensure we can deliver the coverage needed whilst generating revenue for BT.

The role supports the delivery of all ESN incremental coverage solutions and ensures that the overall strategic benefits of ESN can be delivered. In addition, it supports the relationships with key customers and suppliers to deliver ESN Coverage Services.

You will be required to undergo National Security Vetting to SC or NPPV level.

What you’ll be doing

• Supporting relationships with Delivery and Deployment functions across all relevant BT Directorates.
• Coordinating tasks to ensure successful mobilisation for ESN requirements
• Coordinating tasks to support Coverage Implementation, Deployment and Commercial teams
• Ensuring Coverage Implementation activities operate on time and in budget according to customer requirements.
• Ensure best practice processes and procedures are in place to minimise costs whilst delivering the quality required for ESN.
• Supporting customer relationships with key customers such as the Home Office and ESN User Groups.
• Supporting the wider ESN team on non Home Office generated requirements & delivery related activities.
• Gathering of project data for reporting

What we would like to see on your CV

• Experience of Telecoms delivery and technology.
• Experience of working with technical internal and external stakeholders
• Experience of data gathering technical data and good experience of analysing data (Excel - Vlookups)
• Experience managing costs.
• Good experience of coordinating in a project environment

The skills you’ll need

CommunicationProblem SolvingCommercial AcumenTechnical SupportProject/Programme Management

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

• 10% on target annual bonus
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• X4 Salary Life Assurance
• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
• 25 days annual leave (not including bank holidays), increasing with service
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV package
• Access to 100’s of retail discounts including the BT shop

Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.