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BT Group • GBR Bristol - Assembly

Project Manager - ESN

Employment type:  Full time
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Job Description

Location – Bristol (You will need to be in the Bristol office 3 days a week)

About the role

BT/EE is a major supplier to the Emergency Services Network (ESN), which plans to replace the current Airwave service used by the emergency services of Great Britain.

The move to ESN will enable a transformation in how the emergency services operate, especially on the front line.

As such, this is a strategic priority for BT and reinforces our commitment to connect for good and serve the emergency services with a world class network. This role specifically focusses on bringing together a number of projects that deliver functional capabilities and ensuring that they come together to create a service outcome that end users can consume.

You will be planning, leading and orchestrating the functional projects in order to test and assure our service capability with a one-team approach across Mobile services, User Services and Authority in parallel with the 3ES user community.

You will be required to undergo National Security Vetting to SC or NPPV level. The role will operate during business hours, that includes a one‑in‑two on‑call commitment. Some travel and working from other supplier locations will be expected.

What you’ll be doing

  • Accountable for integrating multiple ESN delivery workstreams into assured, operational service capabilities that can be successfully adopted and consumed by emergency service users
  • Establish, maintain and govern integrated delivery plans covering scope, resources, dependencies, risks, finances and critical-path activities
  • Provide accurate governance, financial and delivery reporting to enable effective decision-making and assurance
  • Build and maintain effective relationships, up to Director, across BT, EE, Authority stakeholders, suppliers and user community representatives, facilitating effective decision making
  • Manage project expenditure, including forecast & variance, within approved CAPEX and OPEX budgets
  • Ensure service readiness, testing and assurance activities are completed

Essential Skills / Experience

  • Proven experience delivering projects through to service ready, within a technology focussed environment in the telecoms business, ideally linked to providing high priority services over a mobile network
  • Professional experience delivering medium to large projects within a Gated Project Governance process
  • Effective communication skills with stakeholders to drive open and sustained communication channels both within the project team and with the wider stakeholder community, up to ‘Director of’
  • Works with stakeholders to build consensus, influence outcomes and resolve complex delivery challenges, through problem solving, negotiation and open communication
  • Strong planning and scheduling capability to hit the right outcome at the right time, being proficient in the use of MS Project
  • Experience managing CAPEX and OPEX budgets to land projects within budget targets

Desirable Skills / Experience

  • PRINCE2, APM PMQ or equivalent project management qualification. Equivalent experience will also be considered
  • Experience working on government or public safety programmes
  • Knowledge of ESN, emergency services, critical communications or mission-critical service environments

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:
• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Ready to connect for good and help shape the future? Apply now

Apply now

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neonatal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Working at BT Group

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Brazil

Hungary

India

Ireland

Mexico

United Kingdom

Office Locations

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025

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