Partnerships Manager (Software vendors)

Job Description

Locations - Birmingham, Manchester or Bristol

About the role

The Partnerships Manager drives a team to commercial innovation through partnerships, ensures the seamless delivery of partnership commitments, defines go to market approach, and positions BT Group as a key partner across the globe.

The role will drive depth and breadth with around key strategic software partners. Focussing on building relational contracts that accelerate BT’s Digital transformation and create longer term value for the business. The role will support the partners in identifying value creation for BT’s customers and colleagues through their digital experiences.

What you’ll be doing

• Support the development and delivery of BT Group partnership strategy, driving growth, value and performance across a portfolio of vendors
• Own end-to-end commercial and operational management of partners, covering performance, risk, regulatory, legal and security considerations
• Hold partners to account against agreed KPIs, proactively resolving issues and driving improved performance and value outcomes
• Identify, develop and deliver opportunities for productivity improvements, growth and cost savings across partner relationships
• Build and maintain strong, strategic relationships with key partners, creating long-term, sustainable value for customers and the business
• Lead performance tracking and insight, using data to produce clear reporting and inform decision-making at senior level
• Ensure effective contract lifecycle management, including variations, amendments and commercial negotiations
• Drive continuous improvement across partnership management processes, working closely with internal stakeholders to ensure services are fit-for-purpose and deliver value

Essential Skills / Experience

• Strong commercial awareness with a focus on contractual compliance and ensuring partners meet agreed obligations
• Excellent stakeholder management, building and maintaining relationships while leading negotiations to deliver solutions aligned to business and technical needs
• Ability to operate across complex, multi-CFU environments, driving collaboration, alignment and outcomes across a wide range of teams

Desirable Skills / Experience

• Excellent communicator, able to engage and influence senior leaders across Digital and external partners
• Data-driven mindset, building sustainable solutions to manage, analyse and provide accessible, self-serve insights for stakeholders

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.

Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.