Inside Sales Professional

Job Description

About BT

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running.

With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI.

If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.

Role Purpose

This technical sales role is responsible for driving sales of BT’s Secure Networking portfolio to its customers globally. The role involves proactively engaging with our customers, positioning our portfolio, listening to needs and translating these needs into portfolio-based solutions. The role drives deals to closure, shaping the design, configuration and commercial structure of the deals created. The role is focused on creating new business and growth through the provision of expert portfolio knowledge (technical, commercial and procedural) in order to meet the demands of our customers. The role provides portfolio and sales expertise to fulfil the demand created by account owners and customers to ensure the most appropriate proposition to meet the client's needs are developed and presented in a compelling way.

This role involves developing knowledge of the BT International products and their capabilities and uses this knowledge to focus on proactively selling repeatable solutions that comprise network services to these customers.

Key Responsibilities

• Work with and proactively drive account teams (field and inside sales) to create demand.
• Work with the account teams and lead on understanding, qualifying and developing opportunities and maintain Salesforce accuracy.
• Proactively develop sales campaign plans, with the Account Manager/Directors for each customer.
• Widen and deepen opportunities as appropriate to maximise the value of the opportunity for BT Business
• Develop excellent internal and external customer relationships necessary to develop leads and close deals.
• Understand the customer’s strategy and priorities and be the leading expert in the execution of BT pricing, design and ordering processes, ensuring full compliance and delivery.
• Understand the decision-making criteria of the client and BT, ensure BT’s proposal fits both.
• Combine all aspects of any solution into a high quality, cohesive and compelling sales proposal document, and presentation. Own and lead on the positioning of this proposition to the customer.
• Develop and maintain an expert knowledge of the BT Global Secure Networking portfolio and develop an understanding of competitors’ offerings. Has a clear responsibility for ensuring market feedback is captured and with Portfolio team in order to inform the strategic roadmap and maintain competitiveness.
• Work with a Sales Engineer and BT’s product teams to deliver a technical and commercial strategy for customer proposals.

Skills & Experience

Professional skills

• Strong selling, presentation - and negotiation skills
• Enthusiasm about technology and telecommunication is required
• Attention to detail and strong analytical skills are required
• Result oriented attitude
• Network and Telecom knowledge is an advantage
• IT Security and Cloud Hosting knowledge is an advantage
• Previous experience in customer facing roles, or sales experience is an advantage
• Telco/IT sector experience is an advantage

Soft skills

• Ability to meet the customers’ needs in line with the business requirements
• Working with a cooperative and positive attitude in a group setting to achieve common goals
• Taking the responsibility and taking care of the consequences of making a decision is an advantage
• Using all data and information available to analyse and understand a situation, with the aim of supporting decisions is an advantage

Language skills

• English on a fluent level
• German/French language is an advantage

Additional information

On the Inside Sales Specialist team, working on the Secure Networking portfolio you will be part of a motivated team. We provide mentorship and career growth opportunities, the new members will be supported by a highly qualified team. We have a broad mix of experience levels and tenure, we have an environment that celebrates knowledge sharing, Our senior members enjoy one-to-one mentoring sessions and our leaders have an open door policy. We care about your career growth and strive to assign projects based on what will help each team member develop into a better technical sales person and a more experienced specialist. We offer opportunities for job specific and broader career development trainings. We enable our team members to take on more complex tasks in the future. This is an exciting opportunity to be in direct contact with a complex and challenging environment with full support for development and growth.

Additional Allowances & Benefits

• Cafeteria package - HUF 600,000/ year

• Performance-based bonus

• Comprehensive private health care package for all the employees, which can be extended to family members

• Nursery support for mothers returning from maternity

• Extended paternity leave: 10+10 day fully paid days

• Commuting allowance

• Home office allowance

• Employee discount opportunities

Flexibility:

• Family-friendly culture

• Smart working approach (hybrid working model, 3 together, 2 wherever)

A few points to note

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

Please note that as part of our recruitment process, we conduct background checks, which include verification of the highest educational qualification. Additionally, for certain positions, a certificate of good conduct may be requested following a successful application.

Don’t meet every single requirement?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. So, if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.