Inside Sales Professional

Job Description

About BT

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running.

With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI.

If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.

Role Purpose

This technical sales role is responsible for driving global sales of BT’s Digital Workplace portfolio. The role focuses on proactively engaging with customers, effectively positioning the portfolio,and applying strong listening skills to understand customer requirements. These needs are translated into tailored, portfolio-based solutions across the full customer lifecycle.

The role plays a key part in progressing opportunities to closure by shaping solution design, configuration, and commercial structures. It is focused on generating new business and driving sustainable growth through the application of expert knowledge across technical, commercial, and procedural dimensions, ensuring long-term alignment with customer needs.

Working closely with account owners and customers, the role provides specialist sales and portfolio expertise to support demand generation and ensure the development of compelling, customer-centric propositions.

In addition, the role involves continuously building knowledge of BT Business products and capabilities, and applying this expertise to proactively deliver scalable, repeatable solutions. These solutions primarily encompass Voice, Contact, and Collaboration services, aligned with the strategic needs of customers.

Key Responsibilities

• Collaborate with and proactively drive account teams (field and inside sales) to generate and develop customer demand.

Collaborate with and proactively drive account teams (field and inside sales) to generate and develop customer demand.

• Partner with account teams to lead the identification, qualification, and development of opportunities, ensuring accuracy and integrity of Salesforce data.

Partner with account teams to lead the identification, qualification, and development of opportunities, ensuring accuracy and integrity of Salesforce data.

• Develop and execute targeted sales campaign plans in collaboration with Account Managers and Directors for each customer.

Develop and execute targeted sales campaign plans in collaboration with Account Managers and Directors for each customer.

• Expand and deepen opportunities where appropriate to maximise value for BT International.

Expand and deepen opportunities where appropriate to maximise value for BT International.

• Build and maintain strong internal and external stakeholder relationships to support lead generation and successful deal closure.

Build and maintain strong internal and external stakeholder relationships to support lead generation and successful deal closure.

• Develop a deep understanding of customer strategy and priorities, acting as a subject matter expert in BT’s pricing, design, and ordering processes, ensuring full compliance and delivery excellence.

Develop a deep understanding of customer strategy and priorities, acting as a subject matter expert in BT’s pricing, design, and ordering processes, ensuring full compliance and delivery excellence.

• Understand and align with both customer and BT decision-making criteria, ensuring proposals meet the requirements of all stakeholders.

Understand and align with both customer and BT decision-making criteria, ensuring proposals meet the requirements of all stakeholders.

• Develop high-quality, cohesive, and compelling sales proposals and presentations by integrating all solution components and lead the positioning and delivery of these propositions to customers.

Develop high-quality, cohesive, and compelling sales proposals and presentations by integrating all solution components and lead the positioning and delivery of these propositions to customers.

• Maintain expert knowledge of the BT International portfolio and a strong awareness of competitor offerings. Capture and share market insights with the Portfolio team to inform strategic roadmap development and maintain competitiveness.

Maintain expert knowledge of the BT International portfolio and a strong awareness of competitor offerings. Capture and share market insights with the Portfolio team to inform strategic roadmap development and maintain competitiveness.

• Collaborate with Sales Engineers and BT product teams to define and deliver robust technical and commercial strategies for customer proposals.

Collaborate with Sales Engineers and BT product teams to define and deliver robust technical and commercial strategies for customer proposals.

• Provide value-added engagement on key accounts throughout the full lifecycle—from pre-deal to renewal—including:

Provide value-added engagement on key accounts throughout the full lifecycle—from pre-deal to renewal—including:

• Ensuring customers optimise deployed solutions and achieve their business objectives.

Ensuring customers optimise deployed solutions and achieve their business objectives.

• Proactively monitoring and validating return on investment.

Proactively monitoring and validating return on investment.

• Leading regular (e.g. quarterly) business reviews to keep stakeholders informed and identify potential risks or opportunities.

Leading regular (e.g. quarterly) business reviews to keep stakeholders informed and identify potential risks or opportunities.

Skills & Experience

Professional skills:

• Strong selling, presentation, and negotiation skills

Strong selling, presentation, and negotiation skills

• Genuine interest in technology and telecommunications

Genuine interest in technology and telecommunications

• High attention to detail with strong analytical capabilities

High attention to detail with strong analytical capabilities

• Results-oriented mindset

Results-oriented mindset

• Knowledge of networking and telecommunications is an advantage

Knowledge of networking and telecommunications is an advantage

• Previous experience in customer-facing or sales roles is an advantage

Previous experience in customer-facing or sales roles is an advantage

• Experience in the telecom or IT sector is an advantage

Experience in the telecom or IT sector is an advantage

Soft skills:

• Ability to understand and address customer needs in line with business objectives

Ability to understand and address customer needs in line with business objectives

• Collaborative team player with a positive and proactive attitude

Collaborative team player with a positive and proactive attitude

• Accountability for decisions and ownership of outcomes is an advantage

Accountability for decisions and ownership of outcomes is an advantage

• Ability to utilise available data to analyse situations and support informed decision-making is an advantage

Ability to utilise available data to analyse situations and support informed decision-making is an advantage

Language skills:

• Fluent English

Fluent English

• German or French is an advantage

German or French is an advantage

Additional information

On the Inside Sales Specialist team, working within the Digital Workplace portfolio, you will be part of a highly motivated and collaborative environment. New team members are supported by experienced colleagues and benefit from a strong culture of mentorship and knowledge sharing.

Our team brings together a wide range of experience levels and tenure, creating a dynamic environment where learning is continuous. Senior team members provide one-to-one mentoring, while our leaders maintain an open-door approach to ensure ongoing guidance and support.

We are committed to your professional growth and actively align projects and responsibilities with your development goals—helping you build both technical sales expertise and specialised knowledge. In addition, we offer a variety of role-specific and broader development training opportunities.

As you grow, you will be encouraged to take on increasingly complex tasks and responsibilities. This role offers a unique opportunity to operate in a challenging, fast-paced environment while receiving full support for your ongoing development and career progression.

Additional Allowances & Benefits

• Cafeteria package - HUF 600,000/ year

• Performance-based bonus

• Comprehensive private health care package for all the employees, which can be extended to family members

• Nursery support for mothers returning from maternity

• Extended paternity leave: 10+10 day fully paid days

• Commuting allowance

• Home office allowance

• Employee discount opportunities

Flexibility:

• Family-friendly culture

• Smart working approach (hybrid working model, 3 together, 2 wherever)

A few points to note

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

Please note that as part of our recruitment process, we conduct background checks, which include verification of the highest educational qualification. Additionally, for certain positions, a certificate of good conduct may be requested following a successful application.

Don’t meet every single requirement?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. So, if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.